Account Manager SA&I (Strategic Analytics and Insights)

ABOUT THE JOB

Support new and existing clients in the field of Consumer Insights, Advanced Analytics and Innovation in order to achieve the planned revenue, profitability and customer satisfaction. Proactively search for new clients and opportunities on the market. 

This is a maternity cover role (fixed-term for 12-18 months with possibility of extension).

RESPONSIBILITIES

1. Sell Analytics, Consumer Insights and Innovation, successfully assess the needs of our clients and proactively offer solutions to achieve sales targets. 

• Proactive business development to achieve target objectives (financial and commercial).  
• Partnering with the local Account Development team to understand client needs and priorities (joint business planning) 
• Scope projects responsibly to meet SA&I sales and profitability targets and ensure feasibility by partnering with the Solution expert, Customer Success and Operations teams. 

2. Engage with clients and secure customer satisfaction by answering their concerns and questions  

3. Building SA&I portfolio awareness in and outside of the organisation: presenting on conferences, clients and internal events 

4. Execute on the business plan as well as proactively search for opportunities in the market, offering suggestions for improvement, and gathering client requirements from commercial teams. 

5. Participate in the preparation of sales plans and budgets for the respective market. Manage pipeline and provide weekly input for forecasting sales. 

6. Continuously work on further professional development and adoption of technical knowledge related to NIQ tools and services. 

7. Use NielsenIQ processes and tools to provide proactive and integrated analysis for customers, make recommendations and proposals. 

8. Collaborate with other departments in NielsenIQ 

9. Be compliant & responsive to financial discipline rules and to other reporting needs by using the appropriate NielsenIQ tools.  Ensure internal processes are followed, including adherence to tracking customer and transactional information in the CRM system and other sales and operational processes. 

REQUIREMENTS

Essential:  

• Previous 4+ years experience in Analytics and/or Consumer Insights (sales or consultant) 
• Speaking and writing in Polish and English fluently. 
• Bachelor's degree in economics, behavioural sciences, statistics, or related area. 
• Strong communication skills. 
• Strong verbal and written skills 
• Strong analytical, statistical, and logical skills. 
• Exceptional ability for market/category analysis. 
• Excellent presentation skills. 
• Intellectual curiosity and persistence to find answers to questions. 
• Ability to autonomously manage simultaneous projects in a fast-paced business environment. 
• Strong sense of urgency & accountability to drive client outcomes. 
• Able to work collaboratively with internal & external teams. 
• Competent negotiator with good influencing skills. 

Preferred:

• Broad industry knowledge (e.g., FMCG, Retail, Banking, Telecom, etc) 
• Accuracy and attention to detail. 

WHAT WE OFFER

• Work in a stable environment, in a large international research company;   
• Ability to develop within expert groups in various products, methodologies and analytical tools; 
• Access to e-learning platforms, mentorship programs and educational support to keep developing your skills; 
• Package of social benefits (Medicover medical package, health & life insurance, Multisport card, access to benefit platform);
• Working with innovative and technologically advanced research products; 
• High level of projects & clients diversity.

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