Manage a portfolio of SMB and enterprise manufactures, retailers, and distributors, both clients and prospects. Grow existing business to meet quotas and optimize customer engagement. Onboard new clients to meet quotas while ensuring division’s NPS score goals are met or exceeded. Own the end‑to‑end sales cycle—from prospecting through negotiation and closing, while driving revenue growth and ensuring customer value alignment.
Role Responsibilities
- Own revenue outcomes for assigned accounts and prospects including new business, upsell, and cross‑sell opportunities.
- Conduct strategic business reviews and sales presentations; align with customer goals, solutions, and commercial timelines.
- Lead the full sales cycle, including discovery, requirements gathering, product demos, proposal development, and contract negotiation.
- Partner with CSMs and technical teams to ensure smooth handover and rapid time‑to‑value after deal closure.
- Ensure continued client satisfaction as measured by NPS scores and revenue growth.
- Maintain accurate sales forecasting, pipeline hygiene, and activity reporting within Salesforce.
- Identify risks or non-renewal signals early and collaborate with CSM’s, Product, and Management to protect revenue.
- Stay informed on product updates, taxonomy improvements, and automation initiatives to strengthen sales positioning. Be able to present and sell entire division portfolio
- Be a company evangelist and able to present high-level company solutions and goals Manage escalations professionally and deliver clear, executive‑ready communication as required.