The Data Acquisition Back-Office Specialist will be part of the core operations team responsible for delivering high-quality, standardized back-office services to multiple Western European markets. This role will execute day-to-day activities in accordance with established processes, service level agreements, and corporate standards, ensuring accuracy, timeliness, and efficiency in all tasks.
Working in close coordination with the Western Europe Regional Back Office Leader, other Data Acquisition back office team members, and Data Acquisition delivery leaders in the countries, Data Acquisition CoE and Transformation teams, the Hub Executive will play a key role in maintaining smooth service delivery, identifying improvement opportunities, and ensuring a positive customer/stakeholder/vendor experience across supported countries.
Key Responsibilities
- Execute back-office processes and transactions according to Standard Operating Procedures (SOPs) and defined timelines.
- Deliver high-quality, accurate, and timely outputs to internal stakeholders in supported markets.
- Adhere to agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
- Flag any deviations, inefficiencies, or recurring issues to the Hub Manager for resolution and improvement.
- Act as a day-to-day operational contact for Data Acquisition teams, vendors, commercial and operational teams in local markets, responding to queries and providing updates on requests.
- Collaborate with colleagues across different functions and countries to ensure smooth end-to-end process completion.
- Ensure compliance with relevant legal, financial, and data protection regulations for each supported country.
- Participate in process improvement initiatives, contributing ideas to increase efficiency and quality.
- Support testing and rollout of new tools, systems, and workflows as part of Data Acquisition back office enhancements.
Requirements
- Bachelor’s degree or relevant vocational qualification (business administration, operations, finance, or related fields preferred).
- Experience in back-office, shared services, or administrative operations (multi-country experience is a plus)
- Experience working in a multicultural, cross-border environment.
- Good working knowledge of MS Office.
- Strong attention to detail and commitment to accuracy.
- Good organisational skills with the ability to prioritise and manage multiple tasks.
- Effective communication skills in English (additional European languages are a strong advantage).
- Ability to work collaboratively in a team-oriented environment.
- Proactive mindset with willingness to learn and adapt to changing requirements.
We offer:
- Food vouchers € 62
- Additional Medical Insurance, incl Prophylactics, Outpatient care, Inpatient care, еxpenses for medications and medical products
- Life Insurance
- Multisport card (self-funded by the employee)
- A Hybrid model of working: 3 days of the week you work from home (home office), 2 days from the office.
- Additional paid leave of 3 days in case of no overdue leave days from previous year
- Free access to LinkedIn Learning platform
In addition:
- Working in an international organization, once you become a specialist in your field, you can count on numerous programs offering development or relocation to other departments or countries. Your development is important to us!
- Stable employment in a dynamic and international environment with an established position on the market.
- Volunteer time off (Global Volunteer Day)
- Free Employee Assistance Program (EAP) – confidential counselling for emotional well-being
- Office located close to the city center, easily accessible by public transportation
All documents will be treated in the strictest confidentiality.
Only short-listed candidates will be invited for an interview.