NIQ CMI’s Customer Success Team focus on delivering world class insights and reports to the clients and striving for very high level of Customer Satisfaction and advocacy.
Customer Success is NIQ's key department which is instrumental for the company’s success.
So where do you fit here?
A successful candidate for this role will be someone who can establish strong relationships with both our clients and our colleagues. You will quickly become a trusted partner, working with many of our clients’ teams, including marketing, sales, category, and many more.
You will be expected to understand our clients’ needs and then create and present solutions that help achieve their strategic and tactical goals.
If telling stories through data excites you but you’re uncertain whether you have the data knowledge: get in touch. We have an excellent training program, ensuring you understand all our products and how we create analyses.
In your role, you would: