Partner with customers to set objectives that drive business impact and maximum client value, building and maintaining strong relationships and deep expertise with adaptability, urgency, and positivity.
Develop a consultative approach to client business issues, understanding the industry and what issues a client is facing.
Understand and leverage NielsenIQ solutions and apply industry knowledge to conduct advanced issue-based analyses with clear proactive insights and action-oriented recommendations.
Lead client presentations with proactive insights and action-oriented recommendations.
Drive strategic thought leadership with customers leveraging NielsenIQ tools and assets.
Identify opportunities for increased partnership and elevate those opportunities to organizational partners.
Facilitate clear day-to-day communications with customers, proving the value of NielsenIQ solutions in support of growth, adoption, and value creation.
Ensure client stakeholders buy into outcomes and value NielsenIQ is delivering to them
Understand client structure and organization.
Ensure on-time delivery of solutions to achieve forecasted revenue on-time.
Work collaboratively with internal partners to ensure work is connected to customer business objectives, delivered on-time, and focused on outcome.