Under the direction of the Front of House Management Team, Bottle Servers are responsible for delivering a high-energy, VIP-level service experience. This role goes beyond traditional table service—Bottle Servers are expected to drive sales, engage with guests, and contribute to the upbeat, party-style atmosphere that defines Open Aera.
PRIMARY DUTIES & RESPONSIBILITIES
- Create a fun, engaging, and memorable guest experience while maintaining professional and polished service
- Promote and sell bottle service and premium beverages with confidence and product knowledge
- Maintain a strong presence on the floor, proactively checking in with guests and responding quickly to requests
- Ensure accuracy when entering orders into the POS system
- Monitor beverage quality, presentation, and table setup to meet brand standards
- Maintain cleanliness and organization of your section and service areas throughout the shift
- Follow all food safety, alcohol service, and venue policies at all times
- Be attentive to guest needs, including special requests and allergies
- Complete opening, closing, and side duties efficiently and safely
- Perform other duties as assigned