Demonstrates excellence in creating positive first impressions by welcoming each guest warmly and enthusiastically.
Maintains strong situational awareness and proactively offers assistance to guests as needed.
Displays enthusiasm and in-depth knowledge of the menu to provide informed and thoughtful recommendations.
Possesses strong working knowledge of cocktails, wine, and beer, and enjoys sharing relevant and engaging information with guests.
Creates a memorable guest experience that encourages repeat visits and long-term guest loyalty.
Values accuracy and organization when maintaining guest tabs, placing orders, and preparing guests prior to food service.
Consistently goes above and beyond for special requests and celebrations, while taking food preferences and guest allergies seriously.
Works collaboratively as part of a team and communicates respectfully with all staff and managers to ensure smooth service.
Moves efficiently throughout the restaurant with a strong sense of urgency and focus.
Takes ownership of the bar by monitoring and maintaining beer keg and liquor levels, conducting inventory, and assisting managers with inventory ordering.