The Sales Engineer serves as a technical and commercial resource supporting the sales process from opportunity identification through proposal development and customer support. This role partners closely with Sales, Engineering, Estimating, and Operations to develop technically sound, competitive solutions that meet customer requirements. The Sales Engineer is responsible for interpreting customer specifications, developing technical proposals, supporting pricing and scope development, and ensuring clear communication between customers and internal teams.
Accountabilities
- Support the sales process by serving as the technical subject matter expert for customer inquiries, RFQs, and project opportunities.
- Review customer specifications, drawings, and scope of documents to determine technical requirements and solution feasibility.
- Develop technical proposals, submittal packages, and supporting documentation for electrical power distribution and mission-critical equipment solutions.
- Partner with Estimating and Supply Chain to develop accurate pricing assumptions and material requirements.
- Collaborate with Engineering and Operations to confirm product configurations, lead times, manufacturing capabilities, and cost drivers.
- Participate in customer meetings and calls to clarify requirements, support solution development, and address technical questions.
- Provide technical guidance to Sales during negotiations and scope of discussions.
- Support internal project handoff by ensuring accurate scope of definition, documentation, completeness, and alignment across departments.
- Assist with continuous improvement of proposal templates, technical documentation standards, and sales engineering processes.
- Maintain working knowledge of product lines, industry codes, and customer requirements.
- Track and support bid/proposal timelines to ensure on-time submission.
Performance Metrics
- Teamwork & Communication: Receive positive feedback from team leaders or operators on responsiveness and attitude.
- Safety Compliance: Zero safety violations or incidents; full adherence to PPE and safety protocol.