The Field Service Technician 3 performs installation, maintenance, troubleshooting, and emergency repair of low-, medium-, and high-voltage power systems at client sites throughout the US. This role requires 90% travel, primarily within the Gulf Coast region, and operates with a high degree of independence. The ideal candidate combines strong electrical controls experience with excellent customer communication skills and a commitment to safety. You'll serve as the on-site technical expert, building client relationships while keeping critical power equipment running reliably.
Sign-On Bonus: $1000
Travel: 90% within the US | Occasional international travel
Location: Louisiana, Texas, Alabama, or Mississippi (must reside in one of these states)
Accountabilities
Leads jobs and manages field activities
Perform installation, calibration, preventative maintenance, and emergency repairs on power generation equipment
Troubleshoot and repair breakers, shutdown switches, wiring harnesses, alternators, battery systems, and control panels
Conduct root cause analysis on complex electrical failures
Work with arc-resistant systems and perform field surveys
Serve as the on-site technical expert answering questions, educating clients on maintenance best practices, and building long-term relationships
Communicate clearly with customers about issues, solutions, and timelines
Partner with Engineering, Production, and Sales teams on service estimates and parts recommendations
Mentor junior technicians as you develop leadership skills
Contribute to continuous improvement initiatives
Provide emergency support when critical systems go down (rotating on-call schedule)
Perform other duties as assigned.