The Manager, Internal Communications is responsible for shaping and delivering the voice of Mission Critical Group (MCG) to its employees across every operating company and manufacturing site. Reporting to the SVP, People and Business Services and partnering closely with the CEO, executive team, HR, and operating company leaders, this role builds the communications strategy that keeps a rapidly growing, multi-site industrial organization aligned, informed, and engaged. The Manager owns the cadence, channels, and content that bring MCG’s strategy and culture to life — from all-hands meetings and executive messages to shop-floor communications and M&A integration announcements —that reflects MCG’s commitment to its people, communities, and the industries it powers.
Accountabilities:
- Internal communications strategy. Develop and own MCG’s enterprise internal communications strategy and annual calendar. Align messaging across MCG and its operating companies (MCFI, JTS, Point Eight Power, DVM, and newly acquired businesses). Ensure every employee, from the corporate office to the production floor, understands MCG’s strategy, priorities, and performance.
- Executive & leadership communications. Serve as ghostwriter and communications advisor to the CEO and executive team. Draft leadership messages, town hall scripts, talking points, video scripts, and written updates. Coach leaders on message clarity, tone, and audience.
- Channels, content & cadence. Build and manage MCG’s internal channel mix: intranet, email newsletters, digital signage on plant floors, Microsoft Teams / collaboration tools, all-hands meetings, and leader cascades; create editorial calendars, produce content, and measure engagement to continuously improve reach and resonance.
- Change management & M&A integration communications. Partner with HR and the corporate development team to design and deliver the employee communications plan for acquisitions, organizational changes, and integrations. Welcome new employees joining MCG through M&A. Manage sensitive change announcements with clarity and care.
- Culture & engagement. Translate MCG’s six core behaviors — Have Humanity, Be Transparent, Drive Innovation, Be Resilient, Always Reliable, and Grit — into stories, recognition moments, and campaigns that reinforce culture at every site. Support employee engagement survey communications and action-planning follow-through.
- Town hall production & executive events. Lead the planning, content development, and live production execution of company town halls, all-hands meetings, leadership forums, and employee broadcasts. Coordinate run-of-show, scripting, speakers, vendors, AV production, livestreams, rehearsals, and post-event communications to deliver polished, engaging experiences.
- Communications campaigns & digital channels. Create, manage, and execute enterprise communications campaigns that support key business priorities including benefits enrollment, safety initiatives, culture programs, acquisitions, growth milestones, employee recognition, change management, and strategic initiatives. Develop messaging plans, timelines, creative assets, and measurement reporting. Partner with Marketing on internal and external campaign alignment, content syndication, and cross-channel communications to ensure consistent messaging across employee, customer, and market audiences. Manage the MCG SharePoint page and keep content current, relevant, and aligned with business priorities.
- Branded merchandise liaison. Serve as the liaison with Marketing to facilitate branded merchandise, employee swag programs, welcome kits, recognition kits, and related internal brand materials that support the MCG employee experience and reinforce a consistent company brand across locations.
- Measurement & continuous improvement. Define KPIs for internal communications (reach, readership, sentiment, engagement). Report results quarterly to leadership and use data to iterate on strategy, channels, and programs.
- Cross-functional partnership. Collaborate closely with HR, Marketing, Safety, Operations, and operating company leaders. Manage outside agencies, designers, and vendors as needed to scale output without adding headcount.