The Application Engineer delivers best-in-class technical expertise and customer service to the electrical infrastructure industry by listening carefully, applying sound engineering judgments, and responding effectively. The Application Engineering Department provides technical leadership across sales, estimating, and project execution. This role supports the development and enforcement of engineering standards, delivers project-level technical guidance, and contributes to research and development initiatives. The primary objective is to apply deep technical expertise to inform estimating, design, and manufacturing decisions ensuring accurate execution, efficient production, and an exceptional customer experience. Consistent and accurate representation of Mission Critical Group’s brand, mission, values, and strategic objectives is essential to success in this role.
Location: This is an on-site position. We will consider candidates located in:
- Bay St. Louis, MS
- West Chester, PA
- Stone Mountain, GA
- Brookston, IN
Accountabilities:
Technical Leadership & Project Support
- Serve as a technical advisor to internal and external stakeholders to ensure accurate specifications and error-free designs.
- Maintain current industry standards files on server, ANSI, IEEE, ABS, USCG, DNV, NEMA, IEC, etc.
- Collaborate with account managers and internal stakeholders to define the technical scope offered within the current type of tested product offering.
- Participate as a subject matter expert in RFQ reviews and preliminary and secondary specification reviews to identify technical risks, material constraints, and potential schedule impacts.
- Develop, document, and present detailed value-engineered solutions based on project drawings, technical specifications, and customer requirements, balancing performance, cost, schedule, and manufacturability.
- Review project quotation packages to ensure technical accuracy, clarity, and timely delivery to customers.
- Develop and review preliminary datasheets during the RFQ stage; finalize project datasheets prior to design kickoff.
- Review sales quotation letters to ensure technical accuracy including ratings and tested product offering.
- Provide first line of communication with United Laboratories concerning current and future product offerings and testing requirements.
- Provide local support for any R&D products that require type testing of new equipment.
- Participate in the design review process for submittal drawings to customers to ensure industry and design standards are met, and any UL label can be applied.
- Complete any special projects assigned by supervisor
This is focused on deep power systems knowledge: not a design engineering or automation role. The ideal candidate thrives at the intersection of technical expertise and customer engagement, supporting sales, estimating, and project execution with deep power systems knowledge.
Cross-Functional Collaboration
- Act as a technical liaison between customers and internal teams—including engineering, estimating, and operations—to ensure timely, accurate, and consistent information flow.
- Engage operations and manufacturing teams to evaluate design impacts on manufacturability, serviceability, and field support.
Engineering Standards & Continuous Improvement
Collaborate with designers and senior engineers to develop, maintain, and continuously improve standardized engineering processes, tools, and guidelines under the direction of the Director.
Performance Measures
- Performance objectives and metrics are aligned with the company’s Strategic Plan and Business Management System.
- All employees are jointly accountable for achieving organizational objectives and are expected to operate in accordance with established policies, procedures, and quality systems.