The Field Service Technician 3 performs installation, maintenance, troubleshooting, and emergency repair of low-, medium-, and high-voltage power systems at client sites throughout the US. This role requires 90% travel, primarily within the Gulf Coast region, and operates with a high degree of independence. The ideal candidate combines strong electrical controls experience with excellent customer communication skills and a commitment to safety. You'll serve as the on-site technical expert, building client relationships while keeping critical power equipment running reliably.
- Sign-On Bonus: $1000
- Travel: 90% within the US | Occasional international travel
- Location: Louisiana, Texas, Alabama, or Mississippi (must reside in one of these states)
Accountabilities
- Leads jobs and manages field activities
- Perform installation, calibration, preventative maintenance, and emergency repairs on power generation equipment
- Troubleshoot and repair breakers, shutdown switches, wiring harnesses, alternators, battery systems, and control panels
- Conduct root cause analysis on complex electrical failures
- Work with arc-resistant systems and perform field surveys
- Serve as the on-site technical expert answering questions, educating clients on maintenance best practices, and building long-term relationships
- Communicate clearly with customers about issues, solutions, and timelines
- Partner with Engineering, Production, and Sales teams on service estimates and parts recommendations
- Mentor junior technicians as you develop leadership skills
- Contribute to continuous improvement initiatives
- Provide emergency support when critical systems go down (rotating on-call schedule)
- Perform other duties as assigned.