ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Session Notes Reviewer to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Account Specific Roles and Responsibilities:
- Review and verify therapy session notes (e.g., ABA, OT, PT, ST) for accuracy, clarity, and completeness
- Ensure all documentation complies with HIPAA, payer guidelines, and internal quality standards
- Cross-check session details such as dates, times, duration, service type, and provider information
- Identify and flag discrepancies, missing information, or potential compliance issues
- Provide feedback to providers or clinicians regarding documentation errors or gaps
- Coordinate with billing teams to resolve documentation issues affecting claims or reimbursements
- Maintain confidentiality and uphold data privacy standards at all times
- Use EHR platforms and QA tools to conduct thorough and efficient reviews
Requirements
- Must have working knowledge with US Healthcare
- With back-office experience, preferably in a BPO or healthcare-related setting
- Strong attention to detail and accuracy in data processing and documentation
- Familiarity with insurance processes, medical-related industries, and ABAstandards is highly preferred
Benefits
What Can We Offer You?
- Competitive salary and benefits
- Health Insurance with free dependents
- 10%-night differential
- Attendance Bonus
- Paid time off
- Convertible to cash leave credits
- Performance Appraisal
- Work-life balance
- A focus on growing your career path with us
- We encourage you to follow your passions and learn new skills
Our Commitment To You
- Strong culture and values-driven leadership
- We create opportunities for you to learn and grow at any stage of your career
- Continuous learning and innovation
- We foster an all-inclusive environment where everyone thrives