Role:
Senior Analyst, Order to Cash
Location:
- Clearsulting is headquartered in Cleveland, OH, with additional offices located in Chicago, IL; Columbus, OH; and Dallas, TX. Other cities are welcome remotely.
- Office Options: Hybrid or Remote. Team members residing within a 45 minute commuting radius of a Clearsulting office, we expect 8 days of in-person work per month, allowing flexibility choosing these days to accommodate client meetings, team syncs and individual schedules.
- Travel Expectations: Up to 30%
What you'll do
- Drive end-to-end Order-to-Cash (O2C) technology implementations, supporting all phases of delivery including current-state assessment, future-state design, configuration/build, testing, training, cutover, and hypercare.
- Partner with cross-functional project teams and client stakeholders to design, optimize, and implement O2C technology solutions across the full value chain, including:
- Customer Master Data
- Credit & Risk Management
- Billing & Invoicing
- Revenue Recognition
- Collections
- Cash Application
- Dispute Management
- Sales Adjustments
- Cash & Revenue Forecasting
- Translate complex business requirements into scalable, technology-enabled solutions, ensuring alignment with client objectives, leading practices, and system capabilities.
- Own and execute key project workstreams, including workplan development, milestone tracking, issue and risk management, and status reporting, while maintaining alignment to scope, timeline, and quality expectations.
- Lead and actively contribute to client-facing workshops and working sessions, facilitating discussions, documenting outcomes, and driving decisions across business and technology stakeholders.
- Diagnose operational and technology challenges across the O2C lifecycle, leveraging data, benchmarks, and KPIs to identify root causes and recommend pragmatic, value-driven improvements.
- Develop expertise as a subject matter specialist in O2C technology implementations, staying current on emerging tools, enablement strategies, and industry best practices.
- Produce high-quality, client-ready deliverables, demonstrating strong attention to detail, structured problem-solving, and consistent follow-through.
- Coach, mentor, and support the development of junior team members, contributing to a high-performing, collaborative team environment and the long-term growth of the O2C practice.
What You'll Bring:
- Bachelor’s or Master’s degree in a business-related field such as business, finance, accounting, economics, computer science, data analytics, math, data science, or a related discipline
- 3–5+ years of experience in O2C consulting at a large consulting firm or relevant industry experience executing O2C activities
- Strong project management experience, including workplan development, milestone tracking, risk management, change management, and status reporting
- Excellent written and verbal communication skills, with the ability to present complex business concepts clearly to executive audiences
- Strong organizational skills with the ability to manage competing priorities effectively
- Demonstrated leadership skills and executive presence
- A collaborative, team-oriented mindset
Nice-to-Haves: