Keymont Community Management, at the Board’s direction, effectively manages the property. The Managing Agent will assume all responsibilities associated with accomplishing property objectives as set forth by the Association’s Board of Directors and KCM’s Management Agreement. The MAINTENANCE TECHNICIAN conducts all business in accordance with the Association’s governing documents and KCM’s established policies and procedures, all Federal, State, and County Fair Housing Laws, American with Disabilities Act, and all other laws pertaining to housing. The MAINTENANCE TECHNICIAN is responsible for physically maintaining the property including corrective and preventative maintenance measures on property equipment, fixtures, and buildings and for safeguarding the same.
Responsibilities:
Administrative
- Comply with Work Order System, currently BuildingLink. Pick up work order ticket. Initial ticket. Complete repairs. Close out completed tickets in BuildingLink. Return incomplete tickets. Ensure work orders accompany all assignments.
- Keep sufficiently detailed notes on repairs and maitneance and vendor oversight, including photographs/documentation, when appropriate. Report instances of vendor workmanship concerns to supervisor immediately.
- Track work hours to equal eight hourswork day.
- Provide lists of deficiencies or damage within buildings, and where applicable, lease violations within buildings and/or apartments
- Become familiar with the property. Know the location of equipment, types of equipment, major property components, contracted work, personnel, etc.
- Control use of parts. Provide quality workmanship and maintain inventory of frequently used parts.
- Maintain stock rooms, maintenance workshops and offices.
- Comply with policy for keys, master keys, unit keys and common area keys.
- Follow reporting procedures.
- Perform additional duties as assigned.
Owner/Resident Relations
- Perform all resident common area requests for service promptly and efficiently.
- Comply with policy regarding entering occupied units.
- Report to work wearing the proper uniform and identification.
- Promote goodwill among prospects, residents, owners, employees, and contractors.
- Provide feedback on service requests to your supervisor.
Preventative Maintenance
- Be knowledgeable of pertinent laws and EPA and OSHA regulations governing proper storage and management of hazardous materials, including solvents, flammables, and freon.
- Schedule and perform routine preventative maintenance on all appropriate equipment as directed by your supervisor. Update logs as provided.
- Complete storm-preparation tasks, such as securing furniture, clearing storm drains, etc.
- Assist in developing and implementing improvements to preventive maintenance.
Routine Maintenance
- Perform emergency repairs, including corrective and necessary clean-up.
- Change locks and make keys.
- Repair / Replace screens for doors and windows
- Daily diagnose and perform minor and routine maintenance/repair, as directed and as applicable, involving the following.
- Electrical and plumbing (including water lines)
- A/C and heating systems
- Roofing, gutters, fasteners
- Pool areas, tile, pool furniture
- Power washing
- Snow removal
- Snake storm drains
- Stairs, gates, fences, patios, railings
- Tile, carpet, flooring
- Interior/exterior lights
- Doors, windows, sliding glass doors
- Door locks
- Security systems
- Ceiling and wall leaks
- Paint – incuding matching color and finishing &
- Drywall
- Report all major repairs and needed requisitions to your supervisor prior to any expenditure of funds.
- Assist in moving abandoned furniture, appliances, etc. to a dumpster when necessary.
- Assist in keeping grounds neat and free of litter. Rake, sweep, shovel as circumstances warrant.
- Take monthly water consumption readings
- Be knowledgeable of inventory levels of spare parts and supplies and inform your supervisor of shortages.
- Clean-up after repairs or at the end of day.
Safety
- Be aware of the condition of the property throughout the community and immediately initiate action to correct unsafe conditions, e.g., broken steps, and open holes, broken/burned out exterior lights.
- Promote awareness for safety and security for maintenance staff.
- Provide feedback and follow-up in emergency situations. Provide written Incident/Accident Report.
- Be aware of all utility meter cut-offs, unit and fixture cut-offs, sewer clean outs.
Requirements
Knowledge and Skills
- High School degree or equivalent certification required.
- Additional training in electrical systems, plumbing, HVAC or basic computer technology as applicable to the Association.
- A driver’s license may be required.
- Ability to work independently and as a productive member of a team.
- Ability to organize and coordinate work efficiently, set priorities, and motivate others to do the same.
- Must have a strong background in customer service.
- Must have excellent written and verbal communications skills.
- Maintain working knowledge of Microsoft Office Systems (including but not limited to Excel and Word), personal computers, Internet applications, Vantaca, printers, telephones, fax machine, photocopier.
Physical Demands and Work Environment
Physical Demands
- Ability to walk property and go up and down flights of stairs depending on the property structure.
- Ability to hear and speak well enough to converse verbally over the phone and in-person
- Ability to interpret, evaluate and communicate detailed written or verbal instructions to others accurately and easily.
- Ability to see well enough to use the computer effectively, and read written communications.
- Ability to lift, push, pull or carry up to 25 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility.
Work Environment
- Indoor and outdoor environment.
- Uses standard maintenance equipment such as tools, ladders, snow blowers, etc.
- Possible use of heavy machinery.
- Must be able to handle weekend and on-call emergency services on an as-needed basis.
Benefits
- Compensation:
- Hourly Rate: $24.04 - $26.44