About the program

Casa Esperanza’s Conexiones program is a 32-bed facility that provides Individualized Treatment Services Program (ITS) which delivers integrated acute treatment services and withdrawal management and clinical stabilization services (CSS) to adults struggling with co-occurring substance use and mental health treatment needs. At Casa Esperanza’s Conexiones ITS program, located at Tewksbury Hospital, we provide in-patient addictions and mental health treatment in a physically and psychologically safe environment, delivered by medical, clinical, peer support, and paraprofessional staff under the direction of a Medical Director. We serve adults in a structured, yet individualized treatment environment focused on building the foundation for a sustainable recovery, and developing a healthy, productive and meaningful lifestyle. The program is staffed by highly skilled professionals who work with each patient to develop an individualized treatment plan, deliver evidence-based individual and group treatment, and develop an appropriate aftercare plan and establish placement in community-based care.

About the role

We are currently seeking an experienced Nurse Manager to provide leadership and supervision for all Nursing, Unit Management, and Recovery Specialist Staff at our co-occurring enhanced ITS program. Through Casa’s ITS Model (individualized and integrated care model), the Nurse Manager will work collaboratively with our Medical Director, NP Medical Director Designee (FNP), and our PMHNP, to lead our nursing team, provide the highest quality patient care, implement doctor’s orders, monitor specified medication/refills, monitor and record vital signs as needed, and maintain thorough and timely medical/nursing records. The Nurse Manager will observe patients and provide timely care and documentation to include patient progress in treatment, care coordination, and care management, advising Case Managers regarding appropriate placement in community.

What you'll do

Supervision and Leadership:

Oversee the daily operations of the nursing and recovery specialists teams
Collaborate with the Conexiones Program Director to continue the development of Nursing SOP’s
Mentor and guide staff, including training and onboarding of nursing, unit management and recovery specialists new hires.
Provide daily hands-on coaching working side-by-side with team members
Develop and implement patient care plans
Delegate tasks and coordinating patient care
Provide guidance and support during challenging situations
Collaborate with Medical Director Designee and Program Director to conduct job interviews and performance evaluations for Conexiones nursing staff

Alert physicians when conditions worsen or if abnormalities arise
Ensure responsibilities regarding Duty to Warn and Mandated Reporting are fulfilled
Demonstrate responsibility regarding punctuality and attendance to assure staff is available to provide client care

Unit Management:

Create staff schedules and assign nurses, unit managers and recovery specialists to patients or tasks
Monitor supply and equipment levels
Ensure compliance with healthcare regulations and standards
QA/QI medication and inventory needs in compliance with DPH/MCSBR/SAMHSA/DEA regulations
Maintain a safe environment for patient care
Engage the team in regular quality improvement activities to ensure licensor, payer and accreditor requirements are met across all services
In the unlikely event that no other medical staff is able to be secured, including on call per diem staff, the Nurse Manager will be required to cover the open shift until proper coverage is secured to maintain appropriate staffing levels

Communication and Collaboration:

Work closely with physicians and other healthcare providers
Serve as a liaison between nurses, patients, physicians, and staff
Attend staff huddles and daily rounds to discuss patient and unit