About the program
Casa’s Conexiones Individualized Treatment Services is an integrated Acute Treatment Services/Clinical Stabilization Services (ATS-Detox/CSS) program that supports individuals from medically monitored withdrawal management through clinical stabilization and works to transition patients to ongoing care in the community. This model provides increased support for individuals with co-occurring mental health and substance use disorders who have had unsuccessful previous treatment. Staff take a personalized approach to meet each patient’s needs and help them develop a treatment plan so they can thrive in the community. Our goal is to stabilize and support patients as they move forward in their recovery.
Conexiones is a 32-bed inpatient facility located on the campus of Tewksbury Hospital. Our care plans integrate the CSS and ATS-Detox services tailored to individual needs.
About the role
The Clinical Stabilization Services Program (CSS) includes education and counseling regarding the nature of addiction, relapse prevention, and aftercare. The Case Manager helps the client during this post-detox process to identify their goals, needs, and resources during this time-limited stay. From the assessment, the Case Manager and the client formulate a plan together to meet those goals. The eventual goal along the continuum can range from returning home to further residential placement.
What you'll do
- Greet new clients and create a welcoming, comfortable atmosphere for them
- Interviews clients, reviews records, and confers with other professionals to evaluate the condition of the client.
- Obtains and documents in a precise and timely manner all relevant intake material. Assesses patient's continuing care needs, contacts appropriate aftercare resources, and arranges for transfer or admission to appropriate levels of care and/or liaison with self-help organizations
- Assists in formulating a treatment plan based on comprehensive biopsychosocial assessment of client
- Shares responsibility for educational and other group programming
- Counsels clients individually and/or in family and in group sessions to assist client in achieving treatment goals under the direction of the Clinical Supervisor
- Refers the client to other support services as needed, such as medical evaluation and treatment, social services, and employment services.
- Prepares and maintains reports and case histories in accordance with agency guidelines for format, timeliness, and quality assurance.
- Supervise toxicology screens
- Searches client belongings upon admission to the program
- Enters client data into paper and electronic record
- Completes a psychosocial history, tobacco assessment and wellness assessment within regulation deadlines
- Knowledge of relevant community resources for continuing care/aftercare placement
- Responds promptly to client needs
- Maintains confidentiality
- Completes discharge notes and client disenrollment forms to close cases upon client discharge
- Attends staff meetings and supervision sessions
- All other related duties as assigned
Qualifications
- Associate degree with certifications, or a combination of experience and education; bachelor’s degree, preferred
- Bilingual Spanish and English required
- Have a sense of compassion, patience and empathy
- Must demonstrate ability to relate to a substance use treatment population in a sensitive manner
- Have an interest and willingness to work in a multicultural setting
- Must share a customer service orientation
- Manages difficult or emotional client situations
- Responds promptly to client needs
- Focuses on solving conflict, not blaming
- Maintains confidentiality
- Knowledge of relevant community resources for continuing care/aftercare placement