Transform Lives: Join Greenbrook Mental Wellness Centers as a Patient-Centered Technician supporting our NC region centers!
Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. Full-time, Tuesday-Saturday. Expect 8-hour shifts Tuesday-Friday that vary and are scheduled between our operating hours of 7am-7pm (Monday-Friday) and 8:30am-4:30pm on Saturday.
This is a regional position and travel is required to cover our Cary, Chapel Hill, Fayetteville, Greensboro, and Winston-Salem centers, as needed.
Why Greenbrook?
- Meaningful Impact: Directly contribute to improving the lives of patients through innovative treatments.
- Competitive Compensation: Pay range starting at $20-22/hour, with final compensation determined based on education and experience.
- Comprehensive Benefits: Enjoy a robust benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage.
- Growth and Development: Receive specialized training and certification in TMS and esketamine therapy.
- Collaborative Environment: Work alongside a supportive and dedicated team committed to exceptional patient care.
Your Role:
- Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort.
- Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures.
- Support operational efficiency: Understand and assist with insurance and billing processes as needed.
- Extensive Regional Travel: This position primarily covers Cary but the ability to travel to any of our centers in North Carolina on short notice to provide essential coverage is mandatory. Reliable transportation is required.
What We're Looking For:
- Preferred Qualifications: Bachelor's Degree in Psychology, Social Work, or a related Human Services field; and at least the equivalent of one year of healthcare work or internship experience.
- Minimum Qualifications: High School Diploma, an Associate's Degree, or equivalent clinical certification, combined with significant relevant work experience.
- Technical & Clinical Skills: Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred). Strong written and verbal communication skills are required.
- Required Travel & Logistics: This role requires travel to all centers throughout the region. Reliable personal transportation capable of facilitating movement to and between sites as operational needs dictate is a mandatory requirement.
- Physical & Other Requirements: Ability to stand for extended periods. Basic Life Support (BLS) certification (provided).
Our Ideal Team Member: