Transform Lives: Join Greenbrook Mental Wellness Centers as a Patient-Centered Technician in our Mission Valley Center!
Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. Full-time, Monday-Friday, 8-hour shifts will vary and are scheduled between 7am-7pm. This role requires consistent availability during those hours, though exact shift times may vary.
Why Greenbrook?
- Meaningful Impact: Directly contribute to improving the lives of patients through innovative treatments.
- Competitive Compensation: Competitive starting pay range of $21-24/hr. (commensurate with education and experience).
- Comprehensive Benefits: Enjoy a robust benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage.
- Growth and Development: Receive specialized training and certification in TMS and esketamine therapy.
- Collaborative Environment: Work alongside a supportive and dedicated team committed to exceptional patient care.
- Location: Primarily based in our Mission Valley center, with occasional regional coverage at other centers as needed. Reliable personal transportation is required.
Your Role:
- Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort.
- Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures.
- Support operational efficiency: Understand and assist with insurance and billing processes as needed.
What We're Looking For:
- Preferred Qualifications: Bachelor's Degree in Psychology, Social Work, or a related Human Services field; and at least the equivalent of one year of healthcare work or internship experience.
- Minimum Qualifications: High School Diploma, Associate's Degree or equivalent clinical certification, combined with substantial relevant work experience preferably in patient or customer facing roles. Stable and consistent work history.
- Technical & Clinical Skills: Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred). Strong written and verbal communication skills are required.
- Physical & Other Requirements: Ability to stand for extended periods. Basic Life Support (BLS) certification (provided). Reliable transportation to travel between centers is required.
Our Ideal Team Member:
- Proactive Collaborator: You take ownership, are flexible, take initiative, find solutions, and communicate confidently with physicians and patients.
- Patient-Centered Professional: You prioritize patients, have strong integrity and work ethic and communicate effectively.
- Detail-Oriented: You are meticulous, organized, and consistently accurate, even with high workloads and in fast-paced environments.
Over 16 million Americans are affected by depression. Greenbrook is changing the way that depression is treated, and YOU can be part of making a positive difference in the lives of patients by joining our amazing team!
Who we are: