The Field Sales & Operations Officer is a core member of the Sales Operations team for the Sooq Cars mobile application. The role is responsible for client acquisition, revenue generation, and on-ground operational execution, with a focus on the Spare Parts product.
This role supports the sale and resale of used genuine spare parts of light vehicles, including sedans, SUVs, pickup trucks, and related categories.
Vehicle scrap yards
Used spare part resellers
Used spare part wholesalers
Conduct regular field visits to identify, engage, and onboard new clients.
Convert prospects into paying customers by signing them up to:
Subscription packages
One-time special promotional offers
Transactional sales and paid listings
Promote and explain the value proposition of the Spare Parts product and platform features.
Achieve assigned sales and revenue targets within the designated territory.
Act as the primary on-ground representative and brand ambassador of the company.
Collect, verify, and update client profiles, vehicle listings, and supporting documentation on the platform.
Ensure data accuracy, completeness, and compliance during onboarding and follow-up visits.
Support clients in effectively using the Sooq Cars mobile application, including subscriptions, listings, and transactions.
Facilitate smooth interaction between clients and the digital platform.
Act as the first point of contact for clients for operational and platform-related queries.
Gather structured customer feedback, market intelligence, and competitor insights from the field.
Escalate issues and insights to the Key Operations Officer to improve product and processes.
Remain open and adaptable to role changes, additional responsibilities, or scope adjustments as required by market conditions, business needs, and organizational growth.