About the Role
We're looking for a Technical Writer to join our product experience team and contribute to the documentation experience across our products. You'll work closely with subject matter experts, translating complex technical content into clear, accurate, and useful guides that help our customers build, operate, and get the most out of Blue Robotics products.
Great guides are a core part of the Blue Robotics product experience. As a technical writer, you’ll be directly shaping how our customers understand and use our products. This role isn't for someone who will just follow a product spec and write steps - the right person will think deeply about how people learn, how to sequence information, and how to make complex things feel approachable and even enjoyable. You'll bring creative ideas to raise the bar on what a product guide can be.
We use AI as part of our workflow, and you should be comfortable using it to support research, editing, and iteration. But our guides need to feel human. We’re not looking for someone who relies on AI to do the writing, you should be able to create clear, well-structured content on your own.
What You'll Do
Documentation Creation & Maintenance
- Write and maintain assembly guides, software setup guides, operator manuals, integration guides, and repair documentation for Blue Robotics products
- Develop clear, step-by-step instructional content that works for a wide range of users - from first-time builders to experienced engineers
- Capture product photography and create visual content - diagrams, exploded views, assembly sequences, and annotated images to complement and enhance written guides
- Approach each guide as an educator - thinking about the user's mental model, sequencing information for clarity, and finding the best format (text, diagram, video, interactive) to make concepts stick
- Keep existing documentation current as products evolve, software updates ship, and new integrations are released
- Maintain product revision history, ensuring documentation accurately reflects the current state of each product
Cross-functional Collaboration
- Work closely with the engineering and software teams to understand new products, features, and technical specifications
- Gather feedback from customer support and community forums to identify gaps and improve existing content
Standards & Systems
- Help establish and maintain documentation standards, templates, and style guidelines
- Contribute to improving the organization and navigability of the learn library
- Identify opportunities for new guide content or use videos, diagrams, and other formats to enhance written content
Who We're Looking For
Required
- Demonstrated experience writing technical documentation - assembly guides, user manuals, software docs, or similar
- An educator's mindset - you think about how people learn, not just what they need to know
- Ability to understand and accurately communicate complex technical concepts
- Strong attention to detail and a clear, direct writing style
- Comfortable working closely with engineers and asking the right questions to get what you need
- Self-directed - you can manage multiple projects and deadlines without heavy oversight
Preferred
- Background or strong interest in marine technology, robotics, electronics, or a related field