The Role
As an Engagement Manager at Blitzy, you will be the trusted business partner for our enterprise clients—driving adoption of AI-powered software solutions and helping customers unlock measurable business impact. You will serve as the primary liaison between customer business stakeholders and Blitzy’s technical team, translating complex enterprise goals into actionable strategies.
You will build compelling business cases for Blitzy adoption, including ROI analysis, strategic rationale, and operating model implications. You will advise executives on transformation priorities, deliver C-level presentations, and guide customers through phased rollout strategies aligned with organizational readiness and measurable success criteria.
This role combines strategic insight, executive engagement, and hands-on program leadership to ensure our clients realize the full value of Blitzy’s platform.
What Success Looks Like
- Executive Alignment: Customers clearly understand the business value of Blitzy and actively engage their executives in adoption discussions
- Measurable ROI: Business cases and success metrics are defined, tracked, and communicated—demonstrating tangible impact to the customer
- Scalable Adoption: Customers progress smoothly from initial rollout to broader adoption across teams, guided by structured strategies and change management support
- Strategic Influence: High-value opportunities are identified early and Blitzy becomes a trusted advisor shaping customer transformation initiatives
- Operational Excellence: Programs run efficiently, initiatives are delivered on time, and internal and external stakeholders feel supported and aligned
- Strategic Problem Solving: You create compelling business cases and rollout strategies even when information is incomplete, using strong judgment, structured thinking, and AI tools to turn limited inputs into credible, actionable direction
Areas of Ownership
Client Business Engagement
- Serve as the primary liaison between enterprise business stakeholders and Blitzy’s technical teams
- Understand client business models, strategic priorities, and operational pain points—leveraging exceptional discovery skills to ask thoughtful, persistent questions, work through objections, and challenge incomplete assumptions
- Conduct executive-level discussions and workshops to uncover and size business opportunities
Strategic Planning & ROI
- Build compelling business cases for Blitzy adoption, including ROI analysis, strategic rationale, and operating model implications
- Translate customer goals into phased rollout strategies aligned with roadmap priorities, organizational readiness, and measurable success criteria
Program & Project Leadership
- Drive customer initiatives across deployment, adoption, and scale-up phases
- Advise on change management and operating model redesign necessary for success in an agentic development environment
- Partner with product, engineering, and business teams to prioritize high-value use cases and accelerate time-to-value
Executive Communication & Enablement
- Deliver executive-ready presentations, recommendations, and governance materials to C-level stakeholders
- Develop repeatable playbooks, success f