ECP is a market-leading SaaS software solution that enables senior living communities to better care for their residents. Our mission as a company is to build world-class software that increases the quality of life for seniors and improves clinical, business, compliance, and operational performance for our clients.
As Sales Account Executive, you'll be a product expert, consultant, and customer advocate. You will work with prospective customers to help them understand how our software can help their businesses provide better care for their residents, comply with regulatory requirements, and increase operational efficiency.
We will provide training and coaching on our product and processes to ensure that you have a clear path to closing deals. You will also work with our product and support teams to ensure that we are adding the right features for our customers and that there’s a smooth transition from onboarding new customers.
This role will focus on driving new business in the Eastern Midwest Territory (Michigan, Indiana, Pennsylvania, Ohio, Kentucky).
Responsibilities
- Identify, develop, and close new business opportunities within an assigned territory
- Qualify new sales leads, and create tailored demonstrations of our software for them
- Emphasize the features of our products to highlight how they solve customer problems
- Manage the full sales cycle, from lead generation and prospecting to contract negotiation and closing
- Perform outbound outreach to leads and partner companies within the ECP target market
- Attend trade shows, industry conferences, and networking events to promote ECP's company brand, product, and services and develop meaningful relationships with prospects.
- Collaborate with internal teams (e.g., Product, Customer Experience, Finance, Marketing) to ensure successful onboarding and customer satisfaction
- Maintain contact lists and follow up with prospective customers to build lasting relationships
- Follow internal process for maintaining CRM records, ensuring all sales activities and customer interactions are logged accurately and timely
- Meet or exceed monthly, quarterly, and annual sales targets
- Become an expert in ECP's product, services, and industry
Requirements
- Bachelor’s degree
- Excellent presentation skills
- Experience within the assisted living industry is a bonus, but not required
- Knowledge of eMAR, EHR, ECP or CRM software is a plus
- Experience with technology or software sales
- Proven experience meeting quota in a SaaS environment
- Proficient in CRM software (experience with HubSpot is a bonus)
- Ability to travel up to 50% within assigned territory