ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. Our mission as a company is to build world-class software that increases the quality of life for seniors and improves clinical, business, compliance, and operational performance for our clients.
Our ECP team is purpose-driven, collaborative, high-performing, and passionate about building software that makes a real impact. Over the past several years, ECP has undergone significant growth across our customer base, product, and team. As we scale, we are intentional about building a high-performing, data-driven, and efficient hiring engine that can support rapid growth while maintaining a strong culture.
The Opportunity:
We are seeking a Senior Talent Acquisition Specialist who will serve as both a full-cycle recruiter and a process optimizer. This role will partner closely with the Head of People Operations and hiring leaders to build structured, scalable, and AI-enabled recruiting practices that improve quality of hire and increase hiring velocity.
This is a perfect role for someone who thrives in a fast-paced “start-up” culture, who loves to recruit and wants to make a meaningful impact on a business. You’ll have the opportunity to bring new ideas forward and build technology-forward recruiting processes that modernize how talent is assessed and selected in a growing SaaS organization.
While ECP is a fully remote company, we are looking for someone located within driving distance to Milwaukee, who is able to meet with the team on-site once per quarter (on average).
Responsibilities:
- Process Optimization & Recruiting Operations
- Research and recommend tools, best practices, and processes to elevate the recruiting function
- Leverage AI-powered sourcing, screening, and evaluation tools to increase efficiency and address process bottlenecks
- Maintain data integrity in our ATS and support tracking metrics
- Provide regular reporting and insights on pipeline health and time-to-fill
- Design and implement interview scorecards aligned to role requirements and company values
- Audit scorecard effectiveness and adjust based on hiring data and performance outcomes
- Build documentation and playbooks for repeatable hiring practices
- Build a knowledge base for recruiting team members and hiring managers
- Support employer branding efforts (LinkedIn, Glassdoor, job boards, referral programs)
- Recruiting
- Manage full-cycle recruitment for a range of roles (GTM, Engineering, Product, Customer Experience, G&A)
- Partner with hiring managers to define role scope, competencies, and interview processes
- Conduct initial Zoom video screens, and guide candidates through a smooth and engaging interview process
- Create compelling job postings and outreach messaging that reflect our brand and values
- Build and maintain a strong pipeline of high-caliber professionals to ensure a steady flow of top talent for current and future hiring needs
- Lead offer process, including compensation alignment and closing strategy
- Deliver a high-quality, responsive, and professional candidate experience
- Conduct market research on compensation, advising hiring managers on salary and pay band expectations
- Stay informed on hiring trends, talent market conditions, and best practices in recruiting
Requirements
- Bachelor's degree
- At least 3 years of experience recruiting technical roles (Software Engineers, QA, etc.)
- 2+ years of recruiting experience in a SaaS or high-growth environment
- 2+ years of experience recruiting in-house preferred
- Strong understanding of full-cycle recruiting, sourcing strategies, and interview best practices
- Experience working with and optimizing an ATS
- Experience using AI tools and technology to improve efficiency and scalability
- Familiarity with structured interview frameworks and scorecards
- Excellent interpersonal, organizational, and communication skills
- Ability to thrive in a fast-paced, growing and evolving environment where you wear multiple hats
- Ability to partner effectively with hiring managers and senior leaders
- Proven ability to successfully manage multiple projects and/or competing priorities simultaneously
- High ownership, accountability, attention to detail, and strong operational discipline
- Ability to work independently and as part of a collaborative team