We are looking for a detail-oriented and proactive Back Office Sales Coordinator to support daily sales operations and customer coordination activities. The candidate will be responsible for handling order processing, maintaining sales records, coordinating with internal departments, and assisting the sales team to ensure smooth business operations. The ideal candidate should possess strong communication skills, good MS Excel knowledge, and experience in sales coordination or back-office support roles.
Minimum 2+ years of experience in:
Sales Coordination
Back Office Operations
Customer Service / Sales Support
Excellent verbal and written communication skills
Strong proficiency in MS Excel
Knowledge of MS Office (Word, PowerPoint, Outlook)
Experience working with CRM / ERP systems
Good coordination and follow-up skills
Ability to manage multiple tasks under deadlines
Strong attention to detail and documentation skills
Coordinate with sales team and customers for order processing
Prepare quotations, invoices, and sales reports
Handle customer inquiries through calls and emails
Maintain sales records and update customer databases
Coordinate with logistics, warehouse, and finance teams
Track order dispatch, delivery status, and pending orders
Support sales executives with administrative tasks
Experience in manufacturing, industrial, or B2B sector
Knowledge of sales order processing and supply chain coordination
Familiarity with SAP, Salesforce, or other CRM tools