We are looking for a skilled System Administrator who will serve as front-line IT support and contribute to cloud and infrastructure projects. This contractor role is ideal for someone who thrives in both day-to-day support and project-driven work, with strong expertise in AWS and Azure.
Job Summary:
As a System Administrator, you will be responsible for providing responsive IT support to our staff while managing and optimizing core infrastructure. You will troubleshoot and resolve user issues, administer cloud and on-prem systems, and assist in technology initiatives such as cloud migrations, infrastructure upgrades, and security improvements. This is a hands-on role requiring both technical breadth and strong communication skills.
Responsibilities:
User & Desktop Support
- Serve as Tier 1–2 support for hardware, software, and connectivity issues.
- Handle onboarding/offboarding, Microsoft 365 account setup, and permissions.
- Administer device management through Apple Business Essentials and Intune.
- Guide staff on IT best practices and secure system usage.
Systems & Cloud Administration
- Manage AWS and Azure environments, including VM hosting, storage, networking, and cost efficiency.
- Support Windows and Linux servers, virtualization, and hybrid infrastructure.
- Maintain backups, monitoring, and disaster recovery readiness.
- Automate repetitive admin tasks where feasible.
Network & Security
- Configure and support LAN/WAN, VPN, wireless networks, and Cisco devices.
- Apply security policies, patches, and endpoint protections.
- Assist in monitoring, audits, and compliance reporting.
Project Work
- Support infrastructure upgrades, SaaS integrations, and security initiatives.
- Participate in application deployments, testing, and documentation.
- Collaborate cross-functionally with IT leadership and engineering teams.
Requirements
- 3+ years of experience as a System Administrator, Network Administrator, or IT Support Specialist.
- Strong experience with AWS and Azure administration.
- Proficiency with Microsoft 365, Active Directory, Windows Server, and Linux systems.
- Familiarity with networking fundamentals (TCP/IP, DNS, DHCP, VPN, VLANs).
- Experience with scripting (PowerShell, Bash, Python).
- Strong troubleshooting skills and customer-service mindset.
Preferred Qualifications:
- Bachelor’s degree in IT, Computer Science, or equivalent experience.
- Certifications: AWS SysOps Administrator, Microsoft Certified: Azure Administrator, CompTIA Security+, or Cisco CCNA.
- Previous experience supporting IT projects in mid-to-large organizations.
- Familiarity with Asana, Jira, or similar ticketing/project systems.
Success in This Role Looks Like:
- Consistently resolving user issues quickly and professionally.
- Ensuring cloud and on-prem systems remain secure and reliable.
- Contributing to IT projects that improve scalability and security.
- Maintaining clear documentation and proactive communication.
Minimum Technical and Work Environment Requirements:
- Internet Connection:
- Primary internet connection with a minimum speed of 15 Mbps.
- Backup internet connection with at least 10 Mbps.
- Backup connection must be capable of supporting work during a power outage.
- Primary Device:
- Desktop or laptop equipped with at least:
- Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
- A minimum of 8 GB RAM.
- Backup Device:
- Must meet or exceed the performance of an Intel Core i3 processor.
- Must be functional during power interruptions.
- Peripherals and Workspace:
- A functioning webcam.
- A noise-canceling USB headset.
- A quiet, dedicated home office space.
- A smartphone for communication and verification purposes.
Benefits
- Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
- Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
- Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
- Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
- Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
- Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.