The role specializes in driving Sales Team empowerment and process optimization. The successful candidate should be proficient in leveraging cutting-edge tools like HubSpot and Apollo to enhance organizational efficiency. Expertise includes enriching CRM databases for effective Business Development Representative (BDR) outreach. A proven track record in streamlining sales processes for heightened productivity and success is essential.
Main Responsibilities:
- Manage lead enrichment and associated processes, including data management and system analysis.
- Oversee Hubspot CRM management and assist the sales team with lead asassignment and reassignment.
- Research relevant information via Apollo and LInkedin to enrich leads.
- Monitor data quality, deduplicate records, and address inconsistencies in the CRM.
- Develop and maintain reports and dashboards to track performance metrics and provide insights for sales and marketing team.
- Integrate with sales tools like RingCentral for accurate, in-sync reports.
- Proactively crawl and scrub new leads to ensure data accuracy and relevance.
- Identify inefficiencies in current HubSpot workflows and recommend improvements.
- Support ad-hoc data analysis requests, task creation to BDRs, and lead followup.
- Collaborate across multiple departments to streamline communications and data handoffs.
Minor Responsibilities:
- Facilitate calibration sessions and participate in meetings to ensure effective communication.
- Communicate with BDRs to address inquiries and support their lead-related activities.
- Help train new team members and continue to guide them post-training for long-term success.
- Report KPIs, tools, and overall department status to primary stakeholders.
Requirements
Education:
- Bachelor’s Degree in Marketing, Business Administration, Business Management, Entrepreneurship, and other similar programs.
Required Work Experience:
- At least 1-2 years of experience in lead generation, data management, or B2B sales
- With CRM experience of at least 6 months
- 1-2 years in client success, preferred
- 1-2 years in end-to-end sales, preferred
Hard Skills:
- Data Management: Proficiency in managing and organizing data effectively.
- System Analysis: Ability to analyze systems to ensure efficient lead enrichment processes.
- CRM Management: Expertise in utilizing and managing any CRM platform.
- Lead Enrichment: Hands-on experience in lead enrichment processes.
- Data Quality Assurance: Skills in proactively crawling and scrubbing new leads for data accuracy.
- Research Skills: Strong research skills to gather relevant information.
- Analytical Skills: Ability to analyze data for informed decision-making.
- Administrative Skills: Efficient handling of supplementary tasks such as meeting scheduling and email management.
Soft Skills:
- Communication: Clear and effective communication to ensure collaboration and understanding.
- Organizational Skills: Strong organizational abilities to manage multiple tasks and responsibilities.
- Proactivity: Proactive approach in ensuring data accuracy and relevance.
- Problem-solving: Identifying and solving lead enrichment and data management issues.
- Team Collaboration: Collaborative mindset to work with BDRs and other teams.
- Customer Service: Responsive and customer-focused approach in assisting BDRs and addressing inquiries.
- Training and Guidance: Ability to train new team members and provide ongoing guidance for their long-term success.
- Adaptability: Flexibility to adapt to changing priorities and evolving responsibilities.
Collaboration:
- Sales, Operations, Marketing, Success, Dev
Minimum Technical and Work Environment Requirements:
- Internet Connection:
- Primary internet connection with a minimum speed of 15 Mbps.
- Backup internet connection with at least 10 Mbps.
- Backup connection must be capable of supporting work during a power outage.
- Primary Device:
- Desktop or laptop equipped with at least:
- Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
- A minimum of 8 GB RAM.
- Backup Device:
- Must meet or exceed the performance of an Intel Core i3 processor.
- Must be functional during power interruptions.
- Peripherals and Workspace:
- A functioning webcam.
- A noise-canceling USB headset.
- A quiet, dedicated home office space.
- A smartphone for communication and verification purposes.
Benefits
- Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
- Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
- Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
- Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
- Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
- Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.