As a Receipt Reviewer, you will be responsible for overseeing the daily management of assigned pending sales receipt submissions. Your primary focus will be to maintain a high level of quality while ensuring a fast turnaround time of no more than 24 hours for end users. This requires balancing speed with accuracy to protect against fraudulent activity, as well as preventing backlogs of pending user submissions. Your attention to detail and commitment to consistent quality will be key to success in this role.
Goals/Objectives:
- 24 Hour Receipt Review
- Accurate Reporting
Duties & Responsibilities:
- Manage daily review of assigned pending sales receipt submissions
- Maintain high quality while balancing speed of review
- Protect against fraudulent activity
- Ensure short wait times of <24hrs for end users
- Prevent backlogs of pending submissions/rewards
- Daily communication to the client's Slack Channels to clarify discrepancies and uncover new insights
Requirements
- Commitment to quality
- Ability to balance speed and accuracy
- Problem solving skills
- Communication Skills (written and oral)
- Navigate between multiple windows/browsers with ease, perform extensive internet research, and type 45 WPM
- Working knowledge of G-Suite and Microsoft Office products
System Requirements
- At least 15mbps main internet and at least 10mbps for backup
- A desktop or laptop that has an i5 processor with at least 8 GB RAM and an i3 processor for backup
- Note: Back-ups should still be able to function when there is a power interruption
- A webcam
- Noise-canceling USB Headset
- Quiet, Dedicated Home Office
- Smartphone
Benefits
- Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
- Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
- Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
- Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
- Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
- Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.