We are seeking a highly motivated and results-driven Medical Sales Representative with a friendly, approachable personality and a passion for improving the lives of residents and patients. This role involves promoting and selling metabolic testing bio-science products to Long Term Care (LTC), Assisted Living (AL), short-term rehab (STR), and private medical practice offices. You will connect with healthcare providers remotely, focusing on clients in California, Ohio, Florida, and Virginia.
Job Responsibilities
Sales & Territory Management:
- Utilize virtual communication tools (video conferencing, email, and phone) to promote and sell medical products to healthcare professionals.
- Manage your assigned territory remotely, developing and executing strategies to meet and exceed sales targets.
- Build and maintain strong relationships with clients through remote channels, offering product demonstrations, training, and support as needed.
Customer Relationship Management:
- Understand customer needs and provide remote solutions that meet their clinical requirements.
- Stay organized with remote scheduling tools to ensure timely interactions with prospects.
- Conduct clinical webinars efficiently, ensuring they are completed within 30 minutes, respecting the client’s time.
Product Knowledge & Objection Handling:
- Master the pitch script, addressing primary objections before they arise during virtual meetings.
- Handle objections with clarity, ease, and confidence, using the objection-handling toolkit provided.
- Stay informed about product updates, industry trends, and the company’s history as a trusted clinical partner.
Rapport Building & Sales Techniques:
- Research the prospect’s background on LinkedIn and other platforms to build rapport and personalize your approach.
- Mirror positive behaviors during virtual meetings (e.g., if the client sits relaxed, do the same). Adapt to their communication style to create a comfortable, conversational atmosphere.
- Use leading questions and conversational techniques to encourage the prospect to engage more, guiding them to sell themselves on the solution.
- If a prospect becomes inappropriate during a virtual meeting, follow company policy by politely ending the call and notifying management.
Reporting & Market Analysis:
- Use CRM software to track and report sales activities, customer interactions, and market insights.
- Provide regular sales forecasts, updates, and performance reports to the management team.
- Use remote tools to analyze data and identify opportunities for growth within your assigned territory.
Talent Characteristics
- A “Starbucks personality”—friendly, approachable, caring, humble, and focused on helping both residents and the healthcare professionals who care for them.
- Ability to handle objections clearly and with intention, leveraging provided scripts and objection-handling techniques.
- Excellent time management and organizational skills, ensuring punctual and efficient remote meetings.
- Active listening skills, with the ability to take detailed notes during virtual conversations.
- Skilled in rapport building through research, body language adaptation, and creating a conversational tone in a virtual setting.
Requirements
- Bachelor’s degree in Business, Marketing, Life Sciences, or a related field.
- Proven track record in remote sales, preferably in the medical or pharmaceutical industry.
- Proficient with virtual communication tools such as Zoom, Microsoft Teams, and CRM software.
- Strong communication and presentation skills, with the ability to explain complex medical products in a remote setting.
- Self-motivated with the ability to work independently, manage time effectively, and maintain productivity remotely.
- Knowledge of the healthcare industry and medical terminology is a plus.
Minimum Technical and Work Environment Requirements:
- Internet Connection:
- Primary internet connection with a minimum speed of 15 Mbps.
- Backup internet connection with at least 10 Mbps.
- Backup connection must be capable of supporting work during a power outage.
- Primary Device:
- Desktop or laptop equipped with at least:
- Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
- A minimum of 8 GB RAM.
- Backup Device:
- Must meet or exceed the performance of an Intel Core i3 processor.
- Must be functional during power interruptions.
- Peripherals and Workspace:
- A functioning webcam.
- A noise-canceling USB headset.
- A quiet, dedicated home office space.
- A smartphone for communication and verification purposes.
Benefits
- Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
- Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
- Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
- Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
- Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
- Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.