We are seeking a dedicated and compassionate Licensed Vocational Nurse/ Licensed Practical Nurse for our client's team. The ideal candidate will provide basic nursing care under the supervision of physicians or RNs.
Job Responsibilities:
- Provide exceptional customer service to patients and their families.
- Handle patient inquiries and concerns promptly and professionally, ensuring a positive experience.
- Coordinate appointments, referrals, and follow-up care as needed.
- Communicate effectively with healthcare providers and other staff members to ensure seamless patient care.
- Maintain accurate and up-to-date patient records and documentation.
- Assist with administrative tasks such as scheduling, billing, and insurance verification.
- Collaborate with interdisciplinary teams to optimize patient outcomes and satisfaction.
- Adhere to all HIPAA regulations and maintain patient confidentiality at all
Requirements
- Previous experience working with patients or in a medical practice setting.
- Demonstrated proficiency in handling patient interactions over the phone
- Manage patient communications through the portal, addressing medication-related concerns.
- Perform basic triage to assess patient needs and escalate when necessary.
- Support safe and efficient patient care with knowledge of GLP1s and peptides.
- Ability to work independently and as part of a team.
- Knowledge of medical terminology and healthcare processes preferred.
- Proficiency with computer systems and electronic medical records (EMR) software.
Minimum Technical and Work Environment Requirements:
- Internet Connection:
- Primary internet connection with a minimum speed of 15 Mbps.
- Backup internet connection with at least 10 Mbps.
- Backup connection must be capable of supporting work during a power outage.
- Primary Device:
- Desktop or laptop equipped with at least:
- Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
- A minimum of 8 GB RAM.
Benefits
- Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
- Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
- Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
- Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
- Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
- Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.