What You’ll Be Responsible For
- Delivering accurate patient assessments and care plans in a remote setting
- Providing timely, empathetic patient communication and education
- Monitoring patient progress and proactively identifying risks
- Ensuring complete, compliant, and accurate clinical documentation
- Escalating high-risk cases within defined SLAs
What You’ve Done Before
- Supported patients in a clinical or telehealth environment
- Managed patient care plans and follow-ups independently
- Worked within strict clinical and documentation standards
- Collaborated with cross-functional healthcare teams
Who You Are
- Patient-first and outcomes-driven
- Detail-oriented with strong clinical judgment
- Calm under pressure and proactive in decision-making
- An excellent communicator who builds trust quickly
What Success Looks Like
- 95%+ patient satisfaction scores
- 98%+ clinical accuracy in documentation and care plans
- 30%+ reduction in patient follow-up gaps
- 100% compliance with clinical and regulatory standards
Requirements
What You Need To Have
- Active AANP certification
- Proven experience in patient care (telehealth experience preferred)
- Strong knowledge of clinical protocols and compliance requirements
- Reliable remote work setup
Who This Is NOT For
- Nurses who prefer task-based work over ownership of patient outcomes
- Individuals who struggle with autonomy in a remote environment
- Those who are not detail-oriented or compliance-driven
Minimum Technical and Work Environment Requirements:
- Internet Connection:
- Primary internet connection with a minimum speed of 15 Mbps.
- Backup internet connection with at least 10 Mbps.
- Backup connection must be capable of supporting work during a power outage.
- Primary Device:
- Desktop or laptop equipped with at least:
- Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
- A minimum of 8 GB RAM.
- Backup Device:
- Must meet or exceed the performance of an Intel Core i3 processor.
- Must be functional during power interruptions.
- Peripherals and Workspace:
- A functioning webcam.
- A noise-canceling USB headset.
- A quiet, dedicated home office space.
- A smartphone for communication and verification purposes.
Benefits
- Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
- Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
- Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
- Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
- Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
- Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.