We are seeking a highly organized and detail-oriented Clinical Coordinator to support one of our US-based healthcare clients. This role focuses on coordinating clinical and administrative workflows, managing documentation, supporting providers, and ensuring accurate tracking of patient-related records. The ideal candidate has experience in healthcare operations, understands clinical documentation standards, and can work efficiently within structured compliance and care coordination processes.
Key Responsibilities
- Coordinate and support day-to-day clinical and administrative workflows in collaboration with providers and internal teams.
- Manage appointment scheduling and calendar coordination for providers, including adding, updating, and maintaining schedules.
- Review and organize clinical documentation such as doctor’s notes to ensure completeness, accuracy, and proper filing (non-clinical review).
- Assist with medication refill coordination by tracking refill requests, routing them to appropriate clinical staff or providers, and documenting actions taken according to established workflows.
- Maintain and organize patient-related and internal records, ensuring confidentiality and compliance with U.S. healthcare standards (e.g., HIPAA).
- Enter, update, and maintain accurate information in secure healthcare systems and state-managed platforms
- Track clinical and support documentation, ensuring version control and timely updates.
- Support compliance-related reporting, audits, and documentation reviews as required.
- Coordinate with staff to ensure clinical support documents and care-related records are reviewed and updated as needed.
- Ensure workflows align with state program guidelines, internal policies, and quality standards.
- Identify opportunities to improve clinical coordination, documentation flow, and administrative efficiency.
- Provide general administrative support as needed to support day-to-day operations.
Requirements
Education
- Bachelor’s degree in Healthcare Administration, Nursing, Allied Health, or a related field preferred (not required).
Experience
- Minimum of 2 years’ experience in a healthcare administrative, clinical coordination, or care support role.
- At least 2 years of experience working with US-based healthcare clients is required.
- Familiarity with clinical documentation, care coordination workflows, and healthcare compliance standards is highly preferred.
- Experience reviewing medical records, managing provider schedules, or coordinating patient services is a strong advantage.
- Experience with EHR/EMR systems and secure healthcare platforms is preferred.
- Strong attention to detail, follow-through, and ability to manage multiple priorities in a remote setting.
Benefits
What we Offer:
- Starting rate: $7/hour (based on experience and qualifications)
- 100% remote / work-from-home setup
- Training and support system to help you gain confidence before working independently
- A collaborative, respectful work environment — we value trust, autonomy, and open communication over micromanagement
- Long-term opportunity