Manager — Pharma & Healthcare Practice (Shanghai or Beijing)
At dss+, we aren’t just an operations consulting firm—we are implementers, partners, and change-makers. Our work centers on helping organizations build resilient, sustainable businesses by guiding them through transformational change in safety, risk, resilience, and energy transition. We translate complex risk and sustainability challenges into practical, actionable roadmaps, and we work side‑by‑side with our clients to ensure real, measurable impact.
Our services span three core areas—operational risk management, operational excellence, and sustainability—supported by our expertise in learning, development, culture transformation, and digital solutions. Across the globe, our teams collaborate with clients in industries such as metals and mining, chemicals, oil and gas, power and utilities, agriculture, food and beverage, industrial manufacturing, and private equity.
We combine deep industry experience with strong, people-centered change management capabilities. This blend enables us to help organizations protect what matters most, transform how they operate, and sustain improvements that make their long‑term vision achievable.
This role sits primarily within our newly established Pharma & Healthcare practice and can be based in Shanghai or Beijing, with travel to client sites expected.
Why Join dss+?
We are on an ambitious global growth journey, creating opportunities for our people to expand their expertise through client work and collaboration with experienced technical leaders, seasoned operators, and certified coaches.
You will have access to:
Our global mentorship program with internal and external senior leaders
Comprehensive development through our Consulting Development Academy
International project opportunities across our global footprint
A culture that values entrepreneurial thinking and empowers individuals to shape the future of our company
What You Will Do
As a Manager, predominantly within the Pharma & Healthcare practice, you will lead projects and advise senior leaders on improving operational performance (e.g., Operational Excellence, Safety, Innovation). In this role, you will:
Lead and Deliver Impact
Manage teams of consultants and subject matter experts to analyse client challenges, identify root causes, and design and implement practical solutions
Engage directly with client stakeholders to understand pain points and develop tailored, effective interventions
Oversee end‑to‑end project delivery, from scoping to execution, ensuring high‑quality outcomes and strong client relationships
Develop People and Capability
Build and manage your team’s work plans, ensuring efficient and effective delivery
Coach and develop consultants, helping them enhance their capabilities and deliver greater value to clients
Who You Are
You are an experienced management consultant who can turn strategy into action. You bring:
10+ years of consulting experience, ideally with exposure to operations and the Pharma/Healthcare industry (inhouse industry experience would be highly beneficial)
Proven ability to lead diverse, remote teams and guide them toward achieving client and project goals
Experience managing complex, multi‑stakeholder projects from inception to completion
Deep industry or functional expertise that you can leverage to influence clients and shape thought leadership
Fluency in Mandarin and English
Excellent communication skills and an entrepreneurial mindset
Your Strengths
Ability to thrive in complexity; a natural problem‑solver with intellectual curiosity
Capable of synthesizing large volumes of data to generate clear, actionable recommendations
Confident in challenging perspectives and asking the right questions to gain clarity
Detail-oriented, organized, autonomous, and collaborative
Strong interpersonal skills, enabling you to connect across cultures, functions, and levels—from executives to frontline operators
Comfortable working independently
About dss+
We help organizations become safer, more resilient, and better equipped to sustain operational improvements. With expertise across industries such as energy, chemicals, mining, manufacturing, agribusiness, consumer goods, and private equity, we deliver transformational solutions in:
Operational Risk Management
Operational Excellence
ESG & Sustainability
Our approach is strengthened by leadership coaching, capability building, cultural change programs, and digital technologies—to ensure that improvements are not only achieved, but sustained.