Role Overview
The Operations Risk Management (ORM) Analyst will support consulting engagements focused on identifying, assessing, and mitigating operational risks across client organizations. The role involves being a part of risk assessments, mapping processes, analysing control effectiveness, and supporting implementation of risk frameworks, technology solutions, and remediation plans. Analysts will work closely with senior consultants and client stakeholders to deliver insights that enhance operational resilience, create impact and business performance.
Key Responsibilities
1. Risk Assessment & Analysis
Conduct / support operational risk / gap assessments, including risk identification, rating, and prioritization across business processes plus prepare reports
Analyse internal controls, identify control gaps, and assess residual risk levels
Perform quantitative and qualitative analysis on risk indicators, incidents, operational KPIs, and emerging risk trends
2. Process Mapping & Evaluation
Document end‑to‑end business processes using various tools
Evaluate existing control frameworks and recommend improvements to strengthen operational resilience
Support design of key controls, standard operating procedures (SOPs), and risk reduction methods
3. Data & Reporting
Analyse operational risk data, KRIs, loss events etc.
Develop dashboards and reports using Excel, Power BI, or Tableau
Prepare impactful client-ready presentations summarizing findings, insights, and recommendations
4. Project Support & Delivery
Assist consultants in planning and executing risk transformation projects
Participate in stakeholder meetings and workshops
Track and manage project deliverables, risks, and dependencies
5. Regulatory & Framework Support
Assist in implementing ORM frameworks aligned to industry standards
Conduct research on industry sectors, best practices, and emerging risk areas and compile POVs, case studies and reports providing desired insights