Role Purpose
The ERP Solution Owner is end‑to‑end accountable for the design, stability, evolution, and business value of Beckers Group’s ERP platform (Microsoft Dynamics 365 and related ecosystem). It ensures stable and predictable operations, strong template and architecture integrity, business‑driven prioritization and smart, cost‑conscious evolution of the ERP landscape
The role sits at the intersection of business process ownership, IT delivery, and operational excellence, and is critical to scaling Beckers’ global ERP platform post‑rollout.
Key Responsibilities
End-to-End ERP Ownership
- Own the complete lifecycle of the ERP solution across all regions and functions: Design, Implementation. Operations and Continuous improvement
- Act as the single accountable owner for ERP outcomes: stability, value, and scalability.
Architecture & Solution Design Authority
- Define and maintain design principles, standards, and guardrails.
- Ensure adherence to Global template
- Review, shape, and approve all solution designs
- Own the ERP Architecture Board, preparing solution options, impact assessments, and recommendations.
Operational Excellence & Stability
- Own the day-to-day health of the ERP platform, Incidents and problem management, SLA performance, Usage trends and recurring issues
- Coordinate application support teams and managed service providers.
Lifecycle, Risk & Compliance Management
- Own the ERP lifecycle roadmap, including Microsoft release planning, ISV upgrades and decommissioning of legacy functionality
- Ensure solutions meet security, audit, compliance, and NIS2 requirements.
- Own business continuity, recovery readiness, and operational risk documentation.