Guest Relations Officer (Japanese Speaking) at AccorHotel | Boar Signal
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ACCORHOTEL · JOBS.SMARTRECRUITERS.COM
POSTED 7D AGO
Guest Relations Officer (Japanese Speaking)
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Makati City, NCR, Philippines
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Full-time
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Entry Level
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About the role
Supports the Guest Experience Manager and ensure Japanese speaking and VIP guests’ experience meets expectations from pre-arrival to departure.
Prepares for the Japanese speaking arrivals and take care of the special arrangements/requests.
Facilitates the in-room check-in of Japanese speaking guests and guests with transfer-in.
Monitors Japanese speaking arrivals, in-house and departures, and offer assistance through the duration of their stay.