We believe that exceptional culinary experiences are built on precision, collaboration, and a deep commitment to our people. As Culinary Operations Coordinator, you will play a central role in supporting our Culinary and Stewarding teams - bringing structure, clarity, and consistency to a dynamic, fast-paced environment.
Start Date: May/June 2026
Contract Type: Permanent, Full-Time
Key Responsibilities
Operations & Administration
- Prepare meeting agendas, capture minutes, and track follow-up actions to support accountability and alignment
- Support departmental projects, including team engagement programs, recognition initiatives, and culinary masterclasses, tracking progress and outcomes
- Draft and share communications such as policy updates, announcements, and seasonal messaging
- Compile and coordinate the weekly Culinary newsletter (Ahead of the Curve), ensuring key updates and initiatives are prepared for distribution by the Executive Chef
- Assist with P&L commentary and administrative reporting, contributing to informed operational decision-making
Onboarding, Culture & Compliance
- Lead onboarding and orientation for new Culinary and Stewarding colleagues, creating a welcoming and engaging introduction to the team
- Ensure all SOP and policy sign-offs are completed, maintaining compliance with operational and brand standards
- Maintain and update departmental policies, SOPs, and operational documentation
- Manage and evolve the Culinary Cultural Manual, ensuring alignment with the Executive Chef’s vision and consistent communication across the team
Menu Development & Documentation
- Oversee and guide menu development timelines, ensuring recipe reviews, approvals, and post-launch accuracy checks are completed with care
- Maintain recipe books, prep lists, and training manuals, driving consistency across all Culinary and Stewarding areas
- Support Chef de Cuisines and BOH leaders in executing structured workflows for menu development and rollouts
- Review menus and documentation for accuracy, including formatting, spelling, and dietary considerations
Events & BEO Management
- Coordinate the daily handling and distribution of Banquet Event Orders (BEOs), ensuring all kitchens are equipped with accurate and timely information
- Maintain the BEO master binder as a clear, organized, and up-to-date source of event documentation
- Lead daily BEO touchpoints with Events Kitchen Chefs, Stewarding Leadership, and Events Management to align on upcoming events
- Participate in recurring BEO meetings with Conference Services, Events, and Culinary teams, contributing to proactive planning and execution
- Review BEOs in detail, identifying discrepancies and liaising with Conference Services on behalf of the Culinary team
Collaboration & Operational Excellence
- Act as a key liaison between Culinary, Stewarding, Marketing, Front-of-House, Conference Services, and Events, fostering seamless communication
- Track and manage departmental work tickets and follow-ups to support operational efficiency
- Exercise sound judgment in decision-making, escalating sensitive or high-impact matters to Senior Leadership when required
Sustainability & Systems
- Champion sustainability initiatives, supporting tracking, reporting, and continuous improvement efforts
- Utilize and adapt to operational platforms such as FoodSteps (menu carbon tracking), Orbisk (waste management), and ORCA (food digestion) to enhance insight and performance