This position’s core responsibility is to provide support to the Director of Food and Beverage and the Food and Beverage leadership team. In addition, this position ensures that there is effective and efficient flow of work towards the goals and overall objectives of the Food and Beverage department. There will be daily interactions with the Director of Food and Beverage and the Food and Beverage leadership team. There will also be communication with guests, business partners, key suppliers, and miscellaneous incoming telephone contacts.
Start Date: June 2026
Position Type: Full-time Permanent
Provide administrative support with duties including: calendar management, filing systems, meeting minutes, correspondence, expense reporting, telephone reception, mail preparation, and responding to emails
Attend morning operations meetings to communicate restaurant statistics
Responsible for inputting and submitting of bi-weekly payroll as needed
Responsible for design formatting and printing of all restaurant menus
Field general inquiries and direct information to appropriate F&B leaders
Respond to any and all inquiries from guests including TripAdvisor reviews and Guest Centre (Open Table) comments
Customize restaurant menus for VIPs and groups upon request
Manage menu rollouts in accordance with process
Booking and coordinating entertainment for the restaurants
Track monthly Purchases and review monthly GL to ensure all expenses are accounted for
Co-ordinate with other departments within the hotel to ensure the distribution of pertinent information and maintain an orderly working environment
Work closely with the Food and Beverage team and with other team members in Conventions, Guest Services and throughout the hotel
Assist with general coverage of the Executive offices
Ensure a clean and safe working environment, and actively participate in health and safety initiatives
Adhere to all hotel environmental policies and initiatives
Assist with general coverage in the Dining Reservations department
Ensure all menus follow brand guidelines and LQA standards
Daily office Management
Carry out any other tasks as assigned