We are looking for a driven Conference & Events Executive to manage events end-to-end while delivering a seamless and five-star client experience.
Key responsibilities:
- Coordinate conferences, events, and group bookings from confirmation to post-event follow-up
- Prepare proposals, contracts, BEOs, and event documentation
- Manage enquiries, qualify leads, and convert business across multiple channels
- Maintain accurate records in Delphi and manage billing/reporting in Opera Cloud
- Liaise with internal teams and suppliers to ensure smooth event delivery
- Conduct site inspections, client hosting, and post-event follow-up
- Drive upselling and maximise revenue opportunities
- Attend BEO/sales meetings and represent the hotel as required
- Support administration, reporting, and occasional operational duties