Reporting to the Director of Fairmont Gold, the Fairmont Gold Pantry Attendant will be responsible for the following:
- To report for duty on time with a professional appearance and clean, appropriate uniform with all the tools needed to start your shift.
- Engage with guests to better understand the purpose of their stay while observing and communicating their food and beverage preferences to support the delivery of anticipatory service.
- Acknowledge guests by name while honoring their unique preferences and requests.
- Execute full cycle food & beverage mise en place preparations, setup, and service processes in accordance with departmental performance standards.
- Welcome and offer assistance to guests who are utilizing the lounge.
- Assist with the replenishment of food and beverage offerings in the Fairmont Gold and Deloitte Lounges throughout the day.
- Assist with the clearing and resetting of tables in addition to the replenishment of flatware, crockery, and glassware.
- Maintain cleanliness of all food & beverage preparation areas within the Fairmont Gold & Deloitte Lounges.
- Adhere to food sanitation and safety standards at all times.
- Oversee and ensure the quality and appearance of all culinary presentations and pantry areas.
- Maintain a professional, neat, and well-groomed appearance, adhering to
the Fairmont Gold grooming standards at all times. - Actively participate in the ongoing development of the Hotel, service
enhancements and training, ensuring delivery of departmental standards. - Adhere to the hotels social media and confidentiality policies.