Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service.
Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Ensure that all personnel are kept well informed of department’s objectives and policies.
Financial Management
Assist in the determination of fiscal requirements and the compilation of budgetary recommendations.
Identify optimal, cost effective use of the resources and educate the team on the same.
Operational Management
Supervise, coordinate and participate in accounting tasks to settle guest accounts receivable in accordance to the credit policy.
Assist in approving various transactions including refunds, ability-to-pay allowances, discounts and write-offs.
Assist in the preparation of reports and analysis, setting forth progress, adverse trends and appropriate recommendations or conclusions
Carry out all Food and Beverage inventories.
Assist the F&B Controller in all cost related accounts for Food and Beverages.
Assist in the preparation of reports and analyses, setting forth progress, adverse trends and appropriate recommendations or conclusions.