Summary of Responsibilities: Reporting to the General Manager & Regional People & Culture Head, responsibilities and essential job functions include but are not limited to the following:
- Lead end‑to‑end recruitment and hiring processes, including job postings, applicant tracking (HERO), candidate follow‑up, job offers, background checks, compliance, and onboarding administration.
- Administer new hire and employee data across HR systems (HERO), ensuring data accuracy, confidential recordkeeping, and timely processing of employment changes.
- Facilitate new hire orientation, onboarding programs, and Heartist culture training to promote engagement, compliance, and brand alignment.
- Oversee internal mobility processes, including internal applicants, referral programs, and tracking of referral payouts.
- Serve as the technical point of contact for HONO (Attendance Management System) and HERO (Talent Acquisition, Performance Management, and Learning), supporting system implementation, testing, training, audits, and continuous improvements.
- Produce HR metrics, corporate and regulatory reporting, and workforce analytics, including turnover, training hours, promotions, wage analysis, and budget planning.
- Partner with Finance, Payroll, and leadership teams on annual performance reviews, wage adjustments, merit increases, market surveys, and salary benchmarking.
- Ensure full compliance with employment laws and policies, including employee relations matters, investigations, progressive discipline, terminations, unemployment claims, and ethics hotline concerns.
- Oversee workers’ compensation, compliances, leave administration etc
- Oversee employee benefits administration, including open enrollment, benefit system enrollment, and ensuring colleague understanding of available benefits.
- Design, and/or roll out, and facilitate leadership development, diversity & inclusion, discrimination & harassment, and compliance training programs.
- Support colleague engagement, wellness initiatives, recognition programs, and cultural events while promoting positive employee relations and open communication.
- Assist General Manager in daily department operations, strategic HR initiatives, and cross‑functional projects, serving as a compliance backup as needed.