The College of Southern Nevada appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:
If you are unable to attach the required documents to your online application or need assistance regarding the application process, please contact the Talent Acquisition team within Human Resources via email at hr.recruitment@csn.edu or call (702) 651-5800 to be directed to the appropriate Recruiter.
Job Description
Energetic Student Advocate who can support students and join our fun & friendly Adult Basic Education (ABE) team. The position requires a student-centered, friendly, engaged, and enthusiastic attitude to support the ABE Program and its students. Flexibility to workdays/nights/weekends is required, be punctual, and provide excellent student support services.
Support in registering students in-person, by phone, and/or by email following ABE program procedures
Screening students
Ask a series of questions to the student to see if they qualify for our program.
Enter student information into a tracking sheet/database (LUMENS)
Ensure accurate data entry
Submit a call log daily to your lead
ABE daily phone duties incoming/outgoing
Tracking incoming calls to ensure successful placement
Enter student data in the tracking sheet for student follow-up
ABE daily email duties incoming/outgoing
Respond to emails and follow up with students
Welcoming/facilitating student intake/assessment process
Proficient in Outlook email, data entry, and friendly customer service with a smile
Student-centered / listening / verbal communication / organizational skills
A flexible schedule is required: days/nights/weekends (will work around class schedule)
Energetic, Friendly, reliable, and punctual for your shift
Data entry for student data into tracking sheet/database portals as needed.
Required accurate data entry of less than 2% error rate
Notify students and instructors of any class updates, as requested
Complete follow-up calls for ABE students to track student progress/success rates
Bilingual students are encouraged to apply
Additional job duties as assigned
Starting Salary
$15.00 Hourly
Note: 1000-Hour Appointment -Temporary hourly employees are limited to a maximum of 1,000 hours per calendar and fiscal year and must be
terminated upon reaching the maximum hours, unless there are exceptional circumstances.
Exempt
NoFull-Time Equivalent
48.8%Required Attachment(s)
To be considered for this position, please upload the following documents to your application:
Resume /CV
Cover Letter
Current Class Schedule
NSHE - INTERNAL APPLICANTS PLEASE NOTE
CSN employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Browse Jobs" process within Workday to find and apply for jobs at CSN and other NSHE Institutions. Once you log into Workday, type "Browse Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the requisition number in the search box. If you complete