We are currently seeking an Account Manager for our Investor Relations (IR) franchise to own client relationships and drive retention, while supporting revenue growth within an existing client base across the Americas region.
The Account Manager will serve as the primary point of accountability for assigned clients and work closely with Sales, Client Success, Operations, and Listings Relationship Managers to ensure coordinated coverage, strong engagement, renewal readiness, and long term client success across Investor Relations and broader Nasdaq relationships.
Key Responsibilities:
- Manage and grow a portfolio of strategic clients, serving as a trusted advisor for Nasdaq Investor Relations solutions
- Own the client relationship and drive retention through proactive engagement, regular business reviews, and high‑quality service delivery
- Understand client initiatives and ensure Nasdaq IR solutions deliver ROI, quick time to value, and measurable business impact
- Identify and mitigate client risk, develop retention and engagement strategies, and expand client relationships through cross‑sell and upsell where appropriate.
- Meet or exceed assigned targets for retention and growth, with a primary focus on protecting existing Investor Relations revenue
- Undertake continuous development and industry training to maintain Nasdaq’s position as a leading global provider and a trusted Investor Relations partner
Qualifications:
- Proven track record of building loyal, strategic partnerships with executive‑level clients, including CFOs, IROs, and IR Managers
- Understand and effectively convey the Nasdaq IR Solutions value proposition, tailoring messaging to client objectives and priorities.
- Strong operational and analytical abilities, with the capacity to understand client needs and reinforce the ROI of Nasdaq solutions
- Strong business acumen and Investor Relations knowledge, with sound judgment in managing complex client relationships
This position will be located in San Francisco, CA and offers the opportunity for a hybrid work environment at least 3 days per week in-office, subject to change, providing flexibility and accessibility for qualified candidates.
Come as You Are
Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
What We Offer
We’re proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq’s overall success.
The base pay range for this role is $79,000 - $138,000. In addition to base salary, Nasdaq provides a generous annual bonus/commission (short-term incentive), and equity (long-term incentive), comprehensive benefits, and opportunity for growth. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands.
Nasdaq’s programs and rewards are intended to allow our employees to:
- Secure Wealth: 401(k) program with 6% employer match, Employee Stock Purchase Program with 15% discount, Student loan repayment program up to $10k, Company paid life and disability plans, Generous paid time off
- Prioritize Health: Comprehensive medical, dental and vision coverage, Health spending account with employer contribution, Paid flex days to support mental wellbeing, Gym membership discounts
- Care for Family: Hybrid home/office schedule (for most positions), Paid parental leave, Fertility benefits, Paid bereavement leave
- Connect with Community: Company gift matching program, Employee resource groups, Paid volunteer days
- Grow Career: Education Assistance Program, Robust job skills training and Professional development opportunities
For more information, visit Nasdaq Benefits & Rewards Career page.