PositionSpecific Responsibilities/Accountabilities
Provide expert-level, escalation-point instructional support toLLS's faculty and academic community.
Prepare faculty to navigate their courses using the Brightspace LMS and integrated applications.
Collaborate with instructors toaccomplishteaching goals and improve student outcomes.
Empower instructors to createin-person, hybrid, and onlinelearning experiences that are engaging, effective, equitable.
Evaluate software and pilot tools that introduce possibilities and add value to educational efforts.
Deliver responsive, individualized support for education technology in consultations andtrainings.
Investigate issues, document solutions,anticipateneeds, and develop efficient workflows.
Help instructors develop adaptive learning options that addressneedsof individual learners.
Leverage accessibility standards and universal design practices to accommodate all students.
LearnLLS's departments,degreeprograms, and curriculum, plus its nuances and culture.
Foster relationships with instructors, chairs, deans, administrators, and assistants.
Participate in relevant committees, meetings, and events to contribute meaningfully to thelaw school.
Stay informed about ways technologyimpactsyour work, including accessibility, artificial intelligence, information security, and more.
Perform other duties as assigned.
Loyola Marymount University Expectations
Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that modelhigh standardsof professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service.
Requisite Qualifications
At least 3 years of experience with digital learning environments, course design, or instructional support.
TypicallyaMaster's Degree in Educational Technology, Instructional Design, or a relatedfield;or equivalent experience.
Comprehensive understanding of enterprise applications and education technology, particularly Brightspace.
Ability to translate required learning outcomes into effective instructional strategies and activities for in-person, hybrid, and online modalities, ensuring alignment with courseobjectivesand student engagement best practices.
Exemplary communication skills plus some experience training, teaching, or tutoring.
General knowledge of computers, information security, and basic Information Technology services.
Basic understanding of media formats, embedding, streaming, captioning, and online video.
Familiarity with user experience design, user acceptance testing, and basic usability concepts.
Ability to bring problem-solving, client service, and training skills into everyday responsive support.
Ability to help instructors create engaging experiences for learners across a diverse spectrum of abilities.
Ability to discern when technology solutions are necessary requirements versus beneficial alternatives.
Ability to train large and small groups, manage pacing, field questions, and control conversations.
Ability toidentifygaps, offer ideas, and proactively implement functioning solutions.
Ability to step up as needed to contribute to team efforts and group projects.
Ability to learn new skills quickly and tackle unfamiliar challenges.
Ability to pivot readily as circumstances and strategies change.
Preferred Qualifications
Experience using content authoring tools and administering content management systems.
Experience with Brightspace administration and configuration.
Experience using Generative AI tools and writing prompts for text, media, and real-time interactions.
Experience working with OPM partner(s) in delivering online content and OPM integration.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities,dutiesand skills required of this position.
Work Location Requirement
This is not a remote position. The person in this role must be able to commute regularly and readily to LMU's Westchester campus in Los Angeles.
Non-Discrimination Policy
LMU values diversity, equity, inclusion, andbelongingand