Park Services Attendant

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities.   Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey.   Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination. #BMC-Okana

What you will have an opportunity to do:

Find your belonging by being a part of our supportive and collaborative work environment that encourages growth and fosters success.

Join our Waterpark team as a Park Service Attendant!

Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time.

Our Vision for our team members:

• Be a part of the OKANA Resort & Indoor Waterpark team, where your career aspirations meet a world-class destination
• Contribute to our distinctive atmosphere and foster your personal and professional growth
• An individual committed to creating exceptional guest experiences
• Be appreciated for what you bring to the team
• Learn and grow with a company that values its associates

Why OKANA:

• Competitive wages
• People-first culture
• Health insurance
• Retirement savings
• Growth opportunities
• Paid time off
• Festive environment
• Perks & discounts

About the role

The Park Service Attendant is responsible for ensuring a clean, safe, and enjoyable environment within the water park. This role involves performing routine facility tasks, such as cleaning and organizing park areas, and responding to guest needs. The Attendant will monitor and restock supplies, maintain cleanliness in restrooms and common areas, and ensure all park facilities are in good working order. They must interact with guests to provide information, address concerns, and enhance their overall experience. The role requires physical stamina and the ability to work both independently and as part of a team. Flexibility in working hours, including weekends and holidays, is also essential.

What you will be doing:

• Maintain Cleanliness: Regularly clean and sanitize park areas, including restrooms, common spaces, and facilities.
• Monitor Park Facilities: Inspect and ensure that all park equipment and facilities are in good working order and report any issues.
• Restock Supplies: Replenish necessary supplies such as paper products, soap, and trash bags in restrooms and other areas.
• Assist Guests: Provide information, answer questions, and address any guest concerns to enhance their experience.
• Perform Routine Maintenance: Carry out routine tasks such as trash collection, debris removal, and basic repairs as needed.
• Ensure Safety: Enforce Park rules and safety protocols to ensure a safe environment for all guests.
• Possess a thorough understanding of all Emergency Action Plan (EAP) procedures to effectively handle all emergencies that may occur in the facility.
• Assist in crowd control in the event of an emergency.
• Communicate with Human Resources on staffing needs.

What are we looking for?

What you bring to the role:

• Proven ability to provide exceptional service and address guest needs effectively.
• Ability to perform physically demanding tasks, including standing, walking, and lifting.
• Strong skills in maintaining cleanliness and ensuring a well-organized environment.
• Demonstrated ability to work effectively within a team setting.
• Flexibility to work various shifts, including weekends and holidays, as needed.
• Ability to identify and resolve minor issues, with a focus on escalating more significant concerns.

OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Pyramid Global Hospitality is an Equal Opportunity Employer.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Compensation:

$14

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$15

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.