Job Profile:
Student Support Specialist 2Job Family:
Student Support ServicesTime Type:
Full timeMax Pay – Depends on experience:
$51,000.00 USD AnnualApply before 11:59 PM Arizona time the day before the posted End Date.
Minimum Qualifications:
Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.Job Description:
Are you a whiz with higher education admissions processes? Are you flexible and resilient, and excel at meeting tight deadlines with potentially conflicting priorities? Then apply today for this Quick Enroll Specialist opportunity!
ASU EdPlus is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.
Want to know more about working at EdPlus? Click here!
We are seeking a highly motivated and energetic Quick Enroll Specialist to join our EdPlus Success Center team. Every day you will make a difference in the lives of others by coordinating graduate and undergraduate course recommendations and pre-admission evaluations. You will work in a fast-paced environment with pre- and post-admitted student files in securing class registrations, as well as with potential student files for pre-evaluations.
Essential Duties:
Serves as the point of contact for Enrollment Coaches for pre-evaluations, course recommendations and registration.
Collaborates with academic units and services throughout the University to facilitate student support.
Assists in the development, editing and distribution of course recommendation items, brochures, and documents.
Works closely with their manager to meet required goals.
May attend local meetings with academic units to learn about program updates.
Initiates and prepares administrative reports.
Clearly communicates to perform essential functions.
Performs data entry tasks as needed.
May present trends or findings in regular staff meetings as well as an overview of processes to other departments.
Assumes or coordinates other duties or projects as assigned or directed.
Desired Qualifications:
Demonstrated knowledge of registrar practices, course scheduling and school admissions.
Experience pulling, analyzing and applying pertinent data sets.
Demonstrated ability to work effectively in an environment subject to tight deadlines and potentially conflicting priorities.
Evidence of effective communication skills.
Demonstrated ability to self-direct once projects are identified.
Demonstrated ability to perform as a high-functioning team member in a position that requires flexibility and resiliency.
Experience in planning, analyzing and coordinating activities and establishing priorities.
Demonstrated critical thinking skills to interpret information and make decisions.
Demonstrated knowledge of Microsoft Office applications including email, spreadsheets, presentations and documents.
Demonstrated ability to work effectively in an environment subject to tight deadlines and potentially conflicting priorities.
Experience with Salesforce.
Demonstrated ability to quickly change priorities that may include and/or are subject to resolution of conflicts.
Demonstrated ability to effectively deliver presentations.
NOTE: Please answer the following questions in your cover letter:
How does your work experience relate to supporting student success?
What skills and experience do you have in handling multiple projects and balancing deadlines?
Salary & Benefits:
$46,000 - $51,000 per year; DOE
ASU offers a total compensation package that includes valuable employee benefits. Click here to explore options.
Healthcare
Financial Security
Retirement
Family Resources
Tuition Reduction (Eligible ASU Employee, their dependents and spouse.)
Discounts
Working Environment:
ASU EdPlus is located at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.
ASU EdPlus supports flexible work options, ranging from alternate to hybrid work schedules, subject to approvals per ASU policy.
Applicant must be eligible to work in the United States; ASU EdPlus will not be a sponsor for this position.
Department Statement:
As a central enterprise unit for ASU, ASU EdPlus supports the university charter by focusing on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education.
ASU EdPlus defines itself through a culture of curiosity, risk-taking, and refusing to accept the status quo. Our employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of innovation, driving outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.
Driving Requirement:
Driving is not required for this position.Location:
Off-Campus: ScottsdaleFunding:
No Federal FundingInstructions to Apply:
Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.
Please use the link below to log in using single sign-on.
https://www.myworkday.com/asu/d/inst/1$9925/9925$21513.htmldTo be considered, your application must include all of the following attachments:
Cover letter
Resume or CV
Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.
Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.
Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.
Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.
Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.
ASU Statement:
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU