Security and Compliance Manager at givebutter

Company Description

Givebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts—all in one place. Use of the Givebutter platform is completely free with a 100% transparent tip-or-fee model.

Givebutter has been certified as a Great Place to Work® every year since 2021, and is the #1 rated nonprofit software company on G2 across multiple categories.

Our mission is to empower the changemaker in all of us. We believe giving should be fun, so you’ll want to do it again, and we also believe that work should be fun, so that you’ll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter place—and have fun along the way.

Role Description

Givebutter is hiring a Security & Compliance Manager to own Givebutter's security function. Your primary mandate is to further harden our critical systems, codify our security roadmap, and implement controls in close partnership with our Product, Design & Engineering (PDE) team. You will also own our certification program (SOC 2, and eventually ISO 27001) and assist with licensing and registration compliance across all US jurisdictions.

This is a hands-on, high-autonomy role for someone who has lived through the security challenges of a growth-stage fintech and knows what it takes to build real defenses, not just check boxes. You will report directly to the General Counsel and work cross-functionally with PDE, Trust & Safety, IT, and Finance.

We want to hear from people who…

Have 7+ years of experience in information security, security engineering, GRC, or a related field, with at least 4 years in a fintech, payments, or financial services environment
Have hands-on experience hardening production systems at a growth-stage company, not just writing policies about them
Possess deep working knowledge of SOC 2, PCI DSS, and at least one additional framework (NIST CSF, CIS Controls, ISO 27001)
Understand modern AI-era threat vectors and can articulate a defensive strategy against them
Have technical fluency: you can read a cloud infrastructure diagram, understand why a GitHub permissions model matters, evaluate a pen test report, and translate all of it into actionable guidance for engineering teams
Have managed GRC tools hands-on (Vanta, Drata, Secureframe, or similar) and driven remediation workflows to closure, not just monitored dashboards
Have led external audits end-to-end: auditor relationships, evidence collection, findings remediation, and board-level reporting
Can build programs, not just maintain them: you thrive in environments where the playbook doesn't exist yet and you need to write it
Communicate complex security and regulatory topics in plain language to non-technical stakeholders
Have strong judgment about when to escalate, when to act independently, and when to push back

Bonus Points

CISSP, CISM, CISA, or CEH certification
Familiarity with AI security frameworks: NIST AI RMF, MITRE ATLAS, OWASP AI Security and Privacy Guide
Experience with BSA/AML program design, SAR filing, or OFAC sanctions screening
Experience managing bank partner or sponsor bank compliance relationships
Familiarity with Stripe's platform, APIs, and compliance tools
Prior experience at a company operating in the charitable giving, nonprofit, or crowdfunding space
Experience with state charitable fundraising platform/solicitation registration requirements
Track record of building compliance or security programs at a Series A through Series D stage company
CAMS or CRCM certification

Responsibilities

Security Roadmap & Systems Hardening

Codify and execute the security roadmap for the organization, prioritizing the further hardening of critical systems (payment infrastructure, donor data stores, authentication flows, API integrations) and ensuring compliance with applicable laws (e.g., data privacy and security).
Partner directly with PDE leadership to embed security controls into the development lifecycle: threat modeling, secure code review, vulnerability management, and CI/CD pipeline security tooling (SAST, DAST, SCA)
Own the security incident response plan end-to-end: detection, containment, investigation, notification, remediation, and post-incident review
Work with IT to drive identity and access management improvements, including role-based access controls, MFA enforcement, endpoint security, and session management
Develop a deep understanding of fraud vectors in the fundraising and payments space—stolen cards, synthetic identities, friendly fraud, campaign abuse—and help us build systems that adapt as threats evolve.
Manage vendor security risk assessments for third-party tools, integrations, and sub-processors, with continuous monitoring rather than annual check-ins
Own the penetration testing program: vendor relationships, testing cadence, findings translation into engineering tickets, and remediation tracking to closure
Develop and deliver security awareness training for all employees, with targeted modules for PDE, CX, and leadership audiences

Certifications & Audit Management

Lead SOC 2 Type II certification end-to-end: gap analysis, control design, evidence collection, remediation tracking, auditor coordination, and ongoing maintenance
Build the roadmap toward ISO 27001 certification as the security program matures
Serve as primary owner of our GRC platform (Vanta): driving task completion, monitoring compliance gaps, triaging findings, and ensuring remediation owners are accountable
Manage all external auditor and certification body relationships
Build and maintain evidence repositories that support continuous (not just point-in-time) compliance
Prepare board-ready compliance status reports and risk summaries quarterly

Licensing & Registration Compliance

With the General Counsel’s guidance, own all required licenses, registrations, and regulatory filings across US jurisdictions, including state charitable fundraising platform registrations and other licenses
Manage the Trust Center: content accuracy, access approvals, and customer-facing compliance documentation

Requirements

7+ years of experience in information security, security engineering, GRC, or a related field, including at least 4 years within a fintech, payments, or financial services environment
Hands-on experience hardening production systems at a growth-stage company (Series A–D or equivalent), including areas such as IAM, application security, infrastructure security, vulnerability management, or secure SDLC practices
Deep working knowledge of SOC 2 and PCI DSS, plus hands-on experience with at least one additional security framework such as NIST CSF, ISO 27001, or CIS Controls
Experience leading external security audits end-to-end, including auditor management, evidence collection, remediation tracking, and executive or board-level reporting
Hands-on experience administering GRC/compliance platforms such as Vanta, Drata, Secureframe, or similar, including driving remediation workflows to closure