Twin Farms is seeking a skilled and thoughtful Massage Therapist to join our team. This role is all about creating a calm, personalized experience for each guest, someone who takes pride in their craft and understands that attention to detail makes all the difference.
What You’ll Do
- Provide massage and body treatments in line with our service standards and guest expectations
- Tailor each service to the individual needs of the guest, including assessing any contraindications
- Maintain a clean, safe, and welcoming treatment environment, following all sanitation and safety protocols
- Stay knowledgeable about all spa services and products, and confidently guide guests with recommendations when appropriate
- Ensure all treatments begin and end on time
- Keep treatment notes and guest records as needed
- Support daily spa operations, including opening/closing duties and general upkeep of work areas
- Communicate product or supply needs to management
- Participate in team meetings and ongoing training
Guest Experience
- Create a warm, professional, and attentive experience from start to finish
- Answer guest questions with confidence and care
- Respond thoughtfully to guest needs, requests, or concerns
- Help promote other spa services and amenities in a natural, helpful way