This is a full-time position, 5 days over 7 days. Typical Hours are 3pm until closing however flexibility is required. Hours are subject to change.
Duties include (but are not limited to):
- Welcome guests in a friendly and professional manner at all times and make appropriate recommendations where required
- Excellent knowledge of traditional and classic drinks, including cocktails is essential
- To have excellent knowledge of the wines and other beverages that you will serve, including the different spirits, beers & soft drinks available and to be able to open, pour and serve all of them according to the Ballyfin 5-star standards
- To prepare and set up pre-dinner drinks section in a timely manner ensuring excellent presentation
- Ability to manage stock levels and replenish where required
- Ensure the bar area and bar equipment are kept clean and presentable at all times
- To correctly take orders, ensuring no errors, including answering any questions that guests may have on the menu or drinks.
- Be up to date on dietary requirements
- To demonstrate a commitment to customer & service excellence at all times
- To anticipate guests needs in order to enhance quality service and in turn enhance guest satisfaction.
- To ensure a professional, prompt service of food & wine to the highest standards to the guest
- To train junior members of staff and work with them to improve their knowledge of beverages